Joe Machens Capital City Ford - Service Center

Oil change Angie was very friendly and courteous. The work was done in a very short time. That's the fastest that I ever had my car serviced. Angie was very friendly and courteous. The work was done in a very short time. That's the fastest that I ever had my car serviced. More

Customer service Joe Machens capital city Ford of Jefferson City always Bends over backwards to, accommodate my service needs for all three of my vehicles. If I forg Joe Machens capital city Ford of Jefferson City always Bends over backwards to, accommodate my service needs for all three of my vehicles. If I forget to set an appointment they do everything they can to get my vehicle in serviced and looked over so me and my family are safe and can make it to all of our destinations . More

Quick Lane completion all of my repairs and services Quick Lane completed all of my repairs and services in a satisfactory manner. My shocks were replaced, oil change completed, stuck trunk repaired to Quick Lane completed all of my repairs and services in a satisfactory manner. My shocks were replaced, oil change completed, stuck trunk repaired to work, tires were rotated and balanced. More

Warranty work I called for recall work but the dealership ended up doing Warranty work on clutch. Had parts replaced. Dropped car off for Monday morning and Car was I called for recall work but the dealership ended up doing Warranty work on clutch. Had parts replaced. Dropped car off for Monday morning and Car was ready for pickup by Wednesday afternoon. More

Took to long When I arrived there was one car in the shop and one customer in the waiting room. I asked how long it would be and they told me 15 to 20 minutes. It When I arrived there was one car in the shop and one customer in the waiting room. I asked how long it would be and they told me 15 to 20 minutes. It took over an hour with no extra work being performed. They didn't even come to get me when my vehicle was done. I was watching TV and reading and noticed that my van was sitting in the parking lot and so had to go ask them about it and they told me it was completed. More

Dead Battery Devon and Brian are Great!! They always roll out the red carpet for me. They always address me as Mister or Sir, and make sure I’m Happy Happy Happy! Devon and Brian are Great!! They always roll out the red carpet for me. They always address me as Mister or Sir, and make sure I’m Happy Happy Happy! More

Awesome Smooth and easy as always .doesn't matter whats needed. always ready and able to take care of any problems. always will depend on this service Depart Smooth and easy as always .doesn't matter whats needed. always ready and able to take care of any problems. always will depend on this service Department to keep my vehicles in top sape More

Friendly, quality service I always use this dealership for service on my 2016 Explorer, which I purchased at the same dealership. I am always treated with respect and kindness I always use this dealership for service on my 2016 Explorer, which I purchased at the same dealership. I am always treated with respect and kindness and receive excellent service. More

Best service department I didn't know I needed new brakes. Took auto in for oil change and during their service found I needed brake service. Glad to know they keep me safe o I didn't know I needed new brakes. Took auto in for oil change and during their service found I needed brake service. Glad to know they keep me safe on the road. More

The best in the business! Very Great people to work with and always make sure you with everything you need! Would definitely recommend them to everyone I know! Thanks guys! Very Great people to work with and always make sure you with everything you need! Would definitely recommend them to everyone I know! Thanks guys! More