Joe Machens Capital City Ford - Service Center

new tires I was able to purchase new tires at a reasonable price, and installed on my schedule. I keep coming back to Joe Machen Ford because of the reliability I was able to purchase new tires at a reasonable price, and installed on my schedule. I keep coming back to Joe Machen Ford because of the reliability. More

Excellent Angie is the “rock” of Quick Lane! She makes it fun like a smooth machine. She is always pleasant and educated regarding whatever I need. She is ve Angie is the “rock” of Quick Lane! She makes it fun like a smooth machine. She is always pleasant and educated regarding whatever I need. She is very knowledgeable and always follows up to offer the best service possible!! More

Service Sucks Slow, Overpriced.SUCKS Poor Quality, Poor customer sevice, Excessive wait time. Unfreindly satff.. Try to sell you parts your car doesn't need. Overal Slow, Overpriced.SUCKS Poor Quality, Poor customer sevice, Excessive wait time. Unfreindly satff.. Try to sell you parts your car doesn't need. Overall this is the most pathetic operation I have ever seen. More

Very pleasant helpful Very helpful and pleasant knowledgeable well staffed and wait was minamal for the amount of customers in the area I was very happy and pleased with Very helpful and pleasant knowledgeable well staffed and wait was minamal for the amount of customers in the area I was very happy and pleased with my visit More

Quick and precise service Quick service, in and out within 30 minutes. Received feedback and suggestions concerning my vehicle service. Trent was very helpful and answered all Quick service, in and out within 30 minutes. Received feedback and suggestions concerning my vehicle service. Trent was very helpful and answered all my questions. Will be back again. More

Repair power window Had my 2003 Cadillac CTS rear passenger window operating mechanism repaired. Repair was completed in a timely fashion and the prices was reasonable. Had my 2003 Cadillac CTS rear passenger window operating mechanism repaired. Repair was completed in a timely fashion and the prices was reasonable. Individuals I interfaced with were very professional.. More

Horrible experience and costly Slowest technician I’ve ever seen. The tech made a mistake replacing the brake fluid with the incorrect fluid, then drained the fluid from two of four Slowest technician I’ve ever seen. The tech made a mistake replacing the brake fluid with the incorrect fluid, then drained the fluid from two of four wheels and added the correct fluid leaving two wheels still with the wrong stuff. Anyone can make a mistake but fix it right! The service writer had an attitude about the whole ordeal. No apology either. Never again. James made an honest mistake. I understand. But Doug was not understanding in any way.Not a good way to do business. More

Good Job Was well received by service agent. Comfortable waiting area. Tires were pre-ordered and waiting for me. Overall a good experience, as always. Thanks Was well received by service agent. Comfortable waiting area. Tires were pre-ordered and waiting for me. Overall a good experience, as always. Thanks you. More

RV maintenance Had some maintenance done on the RV and was happy with the results. They kept it clean with no visible grease prints or foot prints. Had some maintenance done on the RV and was happy with the results. They kept it clean with no visible grease prints or foot prints. More

Great service , friendly, very thorough. I went in for an oil change and tire replacement. All that staff we extremely knowledgeable and competent. They were honest , friendly, very thorough. I went in for an oil change and tire replacement. All that staff we extremely knowledgeable and competent. They were honest and upfront...which has not been my experience at some other dealerships in town. More