
Joe Cooper Ford of Edmond
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 38 reviews
Brian Dowell and Colt were absolutely perfect. I’ve bought numerous cars in my life and never had an experience as good at this one. I’ve never used this dealership before but I am now a customer I’ve bought numerous cars in my life and never had an experience as good at this one. I’ve never used this dealership before but I am now a customer for life. More
The staff was awesome. Very friendly and the experience didn’t take all afternoon. Would definitely recommend. Very friendly and the experience didn’t take all afternoon. Would definitely recommend. More
Best auto purchase experience ever. From the moment we walked thru the door, friendly helpful atmosphere - polite and professional end to end! From the moment we walked thru the door, friendly helpful atmosphere - polite and professional end to end! More
WORST CAR DEALERSHIP EVER. If you like to deal with salesmen with absolutely no integrity, then this would be the place for you. They lie soooooo much they can't even keep up w If you like to deal with salesmen with absolutely no integrity, then this would be the place for you. They lie soooooo much they can't even keep up with them all. We found a truck online and inquired about its availability, I was contacted within five minutes by Mason Martinez via text that it was indeed still available. I don't mind communicating via text or email cause especially in this case I have a paper trail of everything. I told him from the second text that I would be using my credit union to finance this vehicle, but only if we could agree on a price. Well after a few back and forths we finally did agree on a price, which I have on my phone via text messages. I secured the financing through my credit union and was told by the dealer that they couldn't take that, they would still need to run our credit again at the dealership. Didn't like or understand it, but I told them they can only run it once and that was it. Well, they ran it, same credit union I had already been approved, but now at a 4% increase in the rate I was offered by my credit union directly. Plus, they wouldn't honor the price that was promised and agreed upon, which once again I received from the salesmen Mason Martinez. I still have this agreement on my phone. After bringing out three finance people to try to strong arm us, with the salesmen Mason Martinez standing there not telling any truth to the deal, we decided to just leave and not EVER do business with someone like this. If I can help one person not go through what my wife and I went through today, and be treated like garbage by a business, then I consider this review a win. DO NOT EVER DEAL WITH THIS CAR DEALER. DISHONEST, NO INTEGRITY. If I could have given them zero-star rating, I would have. More
If there was a lower star they would get it. Without going into an extensive written explanation I'll save time by including portions of the text string that took place while asking about their Without going into an extensive written explanation I'll save time by including portions of the text string that took place while asking about their advertised price matching policy: "your review won't affect us...but great try for sale" "and lets be honest dealerships have bad reputations regardless of how they advertise lol" "hope in one hand and you now what in the other and see which ones fills up first" Saved The Best for Last...!!! "It was. I wish you nothing but the worst Joe" There you go. No further comments are necessary...... Contacted Ford directly but haven't heard back from them. More
Lied to me about price of car told me the car was 19966 I'm paying 26966. Liars all of them ELDERLY BEWARE THEY WILL ROB YOU. JURIC HUDSON AND THE HOLE PLACE ARE LIARS STAY AWAY. I'm paying 26966. Liars all of them ELDERLY BEWARE THEY WILL ROB YOU. JURIC HUDSON AND THE HOLE PLACE ARE LIARS STAY AWAY. More
Purchased needed set of tires and was told about rebates offered when scheduled appointment. When picked up vehicle on Oct 22, cashier said and (doubled checked to confirm with someone) that rebates were t offered when scheduled appointment. When picked up vehicle on Oct 22, cashier said and (doubled checked to confirm with someone) that rebates were to be handled on line. Ford offers a Military & First Responder rebate on tires which clearly says applied at time of transaction, however the cashier said they didn't have any way to process those rebates and to contact Ford. Ford says the dealer is responsible. The cashier said she would have a manager call back, however no one has. I was contacted regarding a survey on service and explained I was happy with the tires, just the issue with rebate program. Again I was told someone would get back with me. After a week, I called back and went on line seeking to contact a manager. I did get a call from a man who inquired about why and then stated the managers were Marcus and Dustin and he would have one contact me. Still no call back. Evidently service pushes the rebates without understanding them and then doesn't seem to want to honor them. The rebates were a factor in deciding where to purchase the tires, so Military & First Responders be aware the Ford Military & First Responder Rebate is not what it claims at Joe Cooper! More
Joe Cooper Ford Service is a rip off! ! Christian Watkins Service Advisor is a liar!! If you want fair and HONEST service for your vehicle go anywhere except Joe Cooper Ford!! Took my vehi ! Christian Watkins Service Advisor is a liar!! If you want fair and HONEST service for your vehicle go anywhere except Joe Cooper Ford!! Took my vehicle in for an oil change and minor warranty item. Told me the oil change would be over $210 and they would keep my vehicle for 5 days. Had the same oil change done there 5 months ago on the same vehicle cost was $106. I called another Ford Dealership, they quoted me $107 for the oil change and would get my vehicle done same day or next day worst case. Joe Cooper Ford Service has been going down hill for awhile. I have several friends and a relative that have also had bad experiences. BUYER BEWARE!! More