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Joe Cooper Chrysler Dodge Jeep Ram of Shawnee
Shawnee, OK
101 Reviews
Our family has been in the car business since 1946. Like anyone else, we make mistakes; but when we do, we will always make it right for our customers. The good example set by my grandfather and my father instilled in the Cooper family are the basic priciples we always follow: honesty, valuing relationships, earning and keeping the trust of our customers, treating people like you'd want to be treated and being easy to do business with. Thank you for Shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 101 reviews
Verified Customer
September 16, 2025
Very responsive online staff BUT failed to disclose offer price required vehicle to be financed AND failed to disclose dealership would not accept out of state checks! Falls under the category of deceptive t price required vehicle to be financed AND failed to disclose dealership would not accept out of state checks! Falls under the category of deceptive trade practices! Got a good deal, staff were all nice but the above left a bad taste for this buyer. Poor communication is never good More
by ROCKYCREEKRANCH1
Employees Worked With
Tragan
September 15, 2025
Tech never called to let me know car was ready. Went after work. Shop closed. Car locked up. Was stranded on Harrison with no ride home. Next day did admit forgot to call me. Will go to MWC next ti Went after work. Shop closed. Car locked up. Was stranded on Harrison with no ride home. Next day did admit forgot to call me. Will go to MWC next time. Leaving some ones mother & wife stranded with no transportation & who lives in rural area is not cool. I had to wait an hour for family to come pick me up but did make it home safe 730 pm at night. clerks in store have nothing to do with maintenance department, was told happens all the time.. More
by enktaylor
Employees Worked With
Navy. Supervisor of repairs.
September 15, 2025
Best service experience ever from a dealership. The service advisor was so helpful and knowledgeable. I felt like I was being taken seriously and my concerns were valid about the car of my Jeep. The service advisor was so helpful and knowledgeable. I felt like I was being taken seriously and my concerns were valid about the car of my Jeep. More
by LYNSELAWSON
Employees Worked With
Navy, Jeff, Don, Zach
September 11, 2025
Arrived on time for 11:30 oil change, left @12:30 because my Gladiator had not moved from where i had parked it and i was told it would be "a couple hrs" before you could get to it. When i made the apptmt th my Gladiator had not moved from where i had parked it and i was told it would be "a couple hrs" before you could get to it. When i made the apptmt the day before, nearly all half-hr slots were available for me to choose from. More
by BOBNJAN998
Employees Worked With
Service dept
September 11, 2025
Service was efficient. Only concern was why did it take two days to start working on it when I scheduled the appointment? Only concern was why did it take two days to start working on it when I scheduled the appointment? More
by TLEIRD
Employees Worked With
Jeff took over repairs when I wasn’t having any luck contacting the technician I was assigned. I think her name was Carla.
