Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

I pulled up and they took care of me right away. Kind Service and pleasant waiting room. Kind Service and pleasant waiting room. More

Joe Cooper Ram provided excellent service yesterday. The staff was friendly, the process was timely, and everything was handled in a professional manner. A very positive experience from start to finish. The staff was friendly, the process was timely, and everything was handled in a professional manner. A very positive experience from start to finish. More

The service department is very friendly and helpful. Although, I had my truck in twice for battery issues and a recall. The battery issue just happened again and I am at a loss if the $500 new battery w Although, I had my truck in twice for battery issues and a recall. The battery issue just happened again and I am at a loss if the $500 new battery was really the problem. More

We had a great experience we broke down while on vacation 1000 miles from home. We were towed to Joe Cooper Dodge Jeff met us at door escorted us to service area where Khristy took our information and on f 1000 miles from home. We were towed to Joe Cooper Dodge Jeff met us at door escorted us to service area where Khristy took our information and on few hours we were on the road. We can't thank them enough service team was great. Ps. It was Thanksgiving week More

The service department was great! Found some issues and wanted to fix them but can't get a response from upper mangament not happy with the personal service. The sales and initial se Found some issues and wanted to fix them but can't get a response from upper mangament not happy with the personal service. The sales and initial setup was pleasant. The after the buy" issues" with the vehicle have not been addressed and cannot seem to get anyone to talk with us! More

Don was my service manager and took care of me very well , ensuring my service was completed in the time specified with all services completed perfectly. During my visit Lyndsey stopped by to show me two ve , ensuring my service was completed in the time specified with all services completed perfectly. During my visit Lyndsey stopped by to show me two vehicles my wife is interested in and will probably end up purchasing in the near future. More

Communication not their strong suit, I wasn't kept informed about repairs and my service adviser only answered his phone when I went through the operator. I know of atleast once if not more times my j informed about repairs and my service adviser only answered his phone when I went through the operator. I know of atleast once if not more times my jeep was pulled out of the shop and another vehicle put in it's place waiting on an answer from me or someone else thus adding to the repair time. More

Always polite professional courteous, informative and just in general, all around good customer service. I give them five stars. just in general, all around good customer service. I give them five stars. More

I had a good experience at Joe cooper in Shawnee, OK with service advisor, Don. He was professional, curious, and attentive. service advisor, Don. He was professional, curious, and attentive. More

Don was excellent, he explained everything and made sure that my daughter and I understood. Don was professional and pleasant to talk too. that my daughter and I understood. Don was professional and pleasant to talk too. More