Joe Cecconi Chrysler Complex
Niagara Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Always a great experience Leased a new Durango with Pancho. Happy wife happy life. Always helpful and knowledgeable to make sure we end up in the proper vehicle for our familie Leased a new Durango with Pancho. Happy wife happy life. Always helpful and knowledgeable to make sure we end up in the proper vehicle for our families needs. Also picked up some weather tech mats to keep the salt out. Service staff makes it easy to make sure everything is up to date. More
Excellent dealer Price was negotiated fairly for both sides. Had a great experience working with Rob. Got an excellent car for a fair price. Great sales service withou Price was negotiated fairly for both sides. Had a great experience working with Rob. Got an excellent car for a fair price. Great sales service without excess hassle More
Quick, pain free, and enjoyable. I had a very positive experience overall with Joe Cecconi Chrysler Complex. The process was efficient and thorough and a late minute factory recall wa I had a very positive experience overall with Joe Cecconi Chrysler Complex. The process was efficient and thorough and a late minute factory recall was completed by the time I took delivery. Amy Sabers was cordial and an expert communicator via email and phone. Great 1st time experience with this dealership and I will recommend them to others going forward. More
Excellent! Walked in and was greeted/taken care of within minutes. Amy was beyond friendly and sold me on the first vehicle I was shown, even though I was fairly Walked in and was greeted/taken care of within minutes. Amy was beyond friendly and sold me on the first vehicle I was shown, even though I was fairly difficult on telling her what I wanted in a vehicle other than color and four wheel drive. I was able to drive the vehicle home the same day, and am absolutely loving my vehicle so far. Everyone I worked with was pleasant and informative, minimal questions had to be asked due to excellent explanations on the buying process and paperwork I had to fill out. I believe I was given one of the best deals I would have found anywhere given the unfortunate situation I was in. Finally, to top things off, we had our one year old child with us that decided to have a few meltdowns in the dealership. Even if the employees were annoyed, they never allowed it to show. Everyone was great with my child there for the entire process. Will never go anywhere else again. More
Family like service Leased my last two jeeps from Mark, and have been pleased both times. Mark did everything he could to make sure I was leaving with the perfect jeep fo Leased my last two jeeps from Mark, and have been pleased both times. Mark did everything he could to make sure I was leaving with the perfect jeep for me. Currently driving a new 2019 Jeep Cherokee. Mark was able to get my monthly payments down to a reasonable price. Mark is someone I can trust when it comes to my cars. Highly recommend going to him for you car needs. More
Best service ever! My mother passed while I was in a five car pileup. Mark Novelli has sold me and my friends over ten cars. He was so upset when I told him I needed ano My mother passed while I was in a five car pileup. Mark Novelli has sold me and my friends over ten cars. He was so upset when I told him I needed another vehicle after the accident. Mark picked me up and had a vehicle in mind and ready to show. We test drove and came back and the paperwork was ready to sign. We had lunch and returned my rental and my new Jeep Cherokee Limited was plated and on the road I went! Condolences were made by the staff as they hurried me through to my road to recovery. Thank you Cecconi’s for having employed such a caring staff that takes their job seriously! I will always buy from Mark and continue to send him new clients. More
Amazing My experience at Cecconi Chrysler dealership was fantastic I went there 2 1/2 years ago and purchased in 2014 Chrysler 300 I went there last week the My experience at Cecconi Chrysler dealership was fantastic I went there 2 1/2 years ago and purchased in 2014 Chrysler 300 I went there last week they help me out with a great deal on trade-in and got me in a 2018 2500 heavy duty dodge ram everybody there was fantastic to work with and very pleasant !!!staff was all very friendly and the finance department went over and above to make sure I walked out of there with the vehicle I wanted it truly is a amazing car dealership!!!And don’t hound them let them do their jobs it might take a week or two in some cases but they can usually get it done I recommend them to anyone More
Khalil made it easy! I contacted Khalil about a vehicle change and he got things moving quickly. He made the process quick and smooth and got me into a vehicle I’m happy I contacted Khalil about a vehicle change and he got things moving quickly. He made the process quick and smooth and got me into a vehicle I’m happy with! The whole process was a pleasure!! More
Great People, Great Service. I had a great experience at Joe Cecconi's. I arrived unannounced on a busy Saturday and there was no hesitation or delay in service. Kahlil Davis is v I had a great experience at Joe Cecconi's. I arrived unannounced on a busy Saturday and there was no hesitation or delay in service. Kahlil Davis is very knowledgeable of each car and provided excellent customer service. He truly went above and beyond to make me feel happy and comfortable. His interpersonal skills, patience and communication is top notch. Kahlil is an overall kind, genuine sales person which can be rare to find. He even bought me a coffee! My previous experiences dealing with similar transactions does not even compare to my wonderful experience at Joe Cecconi's. I greatly appreciate the amazing service that I received from Kahlil Davis. Mark Novelli and a finance worker named Brendon also assisted me. They also had outstanding customer service and interpersonal skills. I will definitely be recommending Joe Cecconi's. Thank you Kahlil, Mark and Brendon!! Jessica C. More
I'm a happy Customer - by Lori DeFranco From the time I first visited the dealership till the day I drove off with my new car --I couldn't have asked for a better experience. Amy S was t From the time I first visited the dealership till the day I drove off with my new car --I couldn't have asked for a better experience. Amy S was the perfect salesperson for me. I explained my situation and what I was interested in and almost immediately she keyed into 2 vehicles that would work for me. She really listened to what features I liked and the budget I had to spend. She and her team also gave me every opportunity to make sure I was happy with my selection and my purchase. I'm a very happy customer and I have told everyone how well I was treated! More