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Joe Cecconi Chrysler Complex

Niagara Falls, NY

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450 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
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2380 Military Rd

Niagara Falls, NY

14304

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Showing 450 reviews

April 26, 2014

Pancho and the whole Joe Cecconi staff I have been dealing with Joe Cecconi's for awhile now, and I would like to say that they are amazing. No xx type of establishment, they work hard at g More

by mariab72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 23, 2014

Worst dealership We bought our SUV in mid February, the salesman was great, we had no problem purchasing the vehicle, he worked with us on every level. Unfortunately, More

by kaileepichey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
April 21, 2014

New Purchase In all fairness I had written off this dealership a year ago after a bad experience. I made my feelings known as to how unprofessional it was regardin More

by cguiliani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 03, 2014

Thanks Chris G First Coming In Was A Little Hesitant But Within Minutes Chris Made Us Welcomed And Comfortable Even On Our Test Drive He Was Great I'd Recommend Him More

by Malayny26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glenn, Chris Glenn
April 03, 2014

Great experience Tony was able to help us get a new car at a more affordable monthly payment and better gas mileage. I would recommend Tony to anyone. More

by mgilgore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Ricco
April 01, 2014

Another great experience This is my 5th (lease) car through Cecconi's and I have always had a wonderful experience. I did not have to waste days/time in the dealership waiting More

by ashj810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 31, 2014

Tailgate Problems Since Nov 2013 in very cold conditions my tailgate on 2013 Dodge Ram began to freeze shut. It's now March and problem still goes on. Poor service and More

by RBraham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Apr 30, 2014 -

Joe Cecconi Chrysler Complex responded

Mr. Braham, We are sorry that you have had the freeing issues with the tailgate of your Ram. We have done our best to resolve your concern, and have reached out to Chrysler for assistance. Unfortunately, at this time, Chrysler has not been able to find a resolution for your problem, although we have worked with them extensively in order to resolve the problem. While we do acknowledge that the problem is real, Chrysler has not been able to find an answer for the problem at this time. The General Manager, Service Director, and the Service Manager at the dealership have all individually reached out to call you in order to discuss the issue, and any of us are more than willing to speak with you about the issue, at your convenience. Any of us can be reached by your return phone call at (716) 297-5800, and we'll be happy to take the time and review the steps taken to date, and any future options we may be able to work through.

Apr 30, 2014 -

RBraham responded

This dealership has claimed that they have reached out to me on this issue. I called them several times to leave voice mail and still no one responded. I have since taken my issue to another dealership where they have corrected the problem. Service at Cecconi was very poor. No communication. They did not want to be bothered....

March 30, 2014

Quality Salesman The salesman we worked with really tried hard to keep in my time frame. Overall everyone was very friendly and helpful. The price we agreed upon was More

by b00b00bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 27, 2014

I had a wonderful experience purchasing my first new Jeep at Joe Ceconni's. My salesman,Tony Ricco, was very helpful, knowledgeable, and personable. I will recommend him to all my friends and family. More

by laurelvoigt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 18, 2014

My wife and I went to Joe Cecconis as we have since 1977. We dealt with Tony Ricco and Bob Barba. They worked very hard to make sure we had exactly what we came for. They were professional and courteous t More

by JRE555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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