Back

Joe Cecconi Chrysler Complex

Niagara Falls, NY

not yet
rated
450 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
Contact Dealership

2380 Military Rd

Niagara Falls, NY

14304

Directions

By Type

Showing 450 reviews

June 21, 2014

New Vehicle Bob and Tony worked very to find me a new Ram in my price range. I am very satisfied with the transition from my trade to my new Ram. More

by nicka70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 18, 2014

great personality Went in just to look and ended up buying a Patriot latitude. Tony Ricco was very personable,not pushy like some salespeople. Gave me a great price on More

by Jimmy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 10, 2014

STEVE FALTISCO ROCKS!!!!!!!! STEVE FALTISCO WAS GREAT FROM START TO FINISH!!!! HE HELPED MY SON JAYSON AND MYSELF SEAL THE DEAL WITH A BEAUTIFUL 2013 DODGE AVENGER...THIS IS MY S More

by NURSECANDY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve faltisco
June 09, 2014

Steve is the best From the moment my mother and I meet Steve it was a great vibe. I told him what I was looking for and he went and got. He helped me every step of the More

by jayson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 02, 2014

Poor Service I wouldn't recommend this service department or dealership. I purchased two cars from this dealership and had problems with them both. They sell these More

by Nicole Goldsmith
Price
Recommend Dealer
No
Employees Worked With
Jun 25, 2014 -

Joe Cecconi Chrysler Complex responded

Our Service Director personally met with Nicole in order to remedy the situation directly instead of handing her off to another employee. The Service Director then had our highly experienced mechanics examine her vehicle. Subsequently, he explained to Nicole that her pads and rotors had plenty of life left on them and were safe. Moreover, he explicated that her vehicle had semi-metallic pads and gave her three options to help her. He offered to (1) cut the rotors and put an anti-squeal chemical on the pads (at no charge whatsoever) or (2) cut the rotors and replace the pads with ceramic pads (no labor charge, she just pays for the pads) or (3) replace all 4 rotors and use ceramic pads along with adding an anti-squeal chemical (no labor charge she just pays for the parts) Nicole chose number 3 because she wanted all brand new parts. We had scheduled an appointment and ordered all of the rotors and ceramic pads. Unfortunately, she did not come in for the appointment. The Service Director personally called her on multiple occasions to reschedule to fix her situation, but she has yet to return his calls. We would 100% be more than happy to honor our commitment if she decides to come back to the dealership. We genuinely value each and every one of our customers and hope that Nicole returns, so that we can make sure that this gets taken care of and she's happy.

May 26, 2014

Great service!! I recently purchased a Jeep Grand Cherokee from Tony Ricco at Joe Cecconi. Tony was very helpful in finding me what I was looking for and at a great p More

by P_Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 19, 2014

Jeep Patriot 2014... Tony Ricco Tony helped me out with everything I was asking for. Listened to my needs and made it happen. He even came into work on his day off to meet with me be More

by Calvello43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 13, 2014

Very Pleased. I went into Joe Cecconi's dealership looking to reduce my payment on a vehicle. I spoke with Dave Dorato and Robert Barba and they explained a progra More

by H0ck3ym0m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 02, 2014

2010 Toyota Highlander We originally went to Joe Cecconi after we noticed they had the the make and model car we were looking for (2010 Toyota Highlander) with low miles at More

by j3sse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 30, 2014

Experience overview Overall our experience with this dealership was excellent. Tony Ricco was great to work with; he made us feel comfortable and was very efficient. We More

by eguyton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
...
36
...