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Joe Cecconi Chrysler Complex

Niagara Falls, NY

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450 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
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2380 Military Rd

Niagara Falls, NY

14304

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Showing 450 reviews

March 07, 2015

They almost killed my father My father's truck went in for service (which took 4 trips for a very minor fix- a parking brake handle) and he complained about the process. Wouldn' More

by Save Yourself
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
March 06, 2015

Tony Ricco is very experienced and loves what he does. My husband and I decided to get a new vehicle. I called Tony Ricco on Thursday to tell him I would be out on Saturday. We went out test drove the ve More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 05, 2015

Ram Customer Wish I would have been buying from Tony Ricco years ago! Tony was honest with me and really helped me select the best fit vehicle for me. The Ram that More

by Rammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 28, 2015

Great!!!! Tony Rico is a real professional. He knows his business inside out and treated me really well I would recommend them to a friend. thanks again More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 21, 2015

Leased my first vehicle My family has been proud customers of this dealership and of Tony Ricco for many years, and I am more than pleased with the service provided. Tony and More

by Bree1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 17, 2015

Worst experience ever I've never been treated so rudely. I'm a young women and stopped in looking to buy a truck, new. First I had a hard time getting anyone to wait on me. More

by goingbananas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Middle aged man, short and heavy.
Mar 09, 2015 -

Joe Cecconi Chrysler Complex responded

On behalf of the dealership and the management team, I apologize for your experience at the store. We strive to achieve the highest levels of customer satisfaction in every interaction, and it is clear that we did not succeed in this instance. Please feel free to contact Mike Jensen at (716) 297-5800 to discuss your concerns, it is important to us that we reach out to every customer to attempt to make things right when we fail the first time. Thank you Mike Jensen General Manager

January 17, 2015

purchase of new Jeep I just purchased a new Jeep from Tony Ricco. I am always pleased with the service we receive from Tony. We have purchased several vehicles from him a More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 04, 2015

sales experience Have been dealing with Dave Dorato and Tony Ricco for many years. Always an enjoyable experience and they get me a great deal every time. More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 01, 2015

Great Service! We just bought a Jeep from here and the service was outstanding. No pressure to buy, everything was explained to us and are left feeling like we got More

by mwatkins2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Drew Appleby
December 20, 2014

Friendly service Dave and Tony were very informative. They were able to explain all functions of vehicle. They were also not pushy trying to force a sale. They also t More

by New car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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