Joe Cecconi Chrysler Complex

SImply fantastic! When I entered I was greeted by a man with a thick accent named "Paul". Paul told me I would be working with the guy over behind that desk (he made a When I entered I was greeted by a man with a thick accent named "Paul". Paul told me I would be working with the guy over behind that desk (he made an off color comment about pancho that i cannot post due to terms of use). He then walked me over to the rep and quickly introduced us. rather unprofessional and awkward start to the meeting. I then sat down with "pancho". I have to say this gentleman was the most honest, forthright, straight shooting and professional sales rep I have ever worked with. He found me a beautiful 2016 Ram and told me to "take it home for the night" before they had even run my credit. When I came back i mentioned that the truck was perfect, except that my wife wanted running boards but that it was not a deal breaker. I left the dealership to handle some business meetings. many hours later I returned to take delivers and I saw that the truck they had parked outside for my delivery had running boards on it. I thought there was a mistake until I called Pancho and he simply said "You're welcome".. That's right, Pancho threw in the running boards for free! A really excellent touch. Needless to say despite the obnoxious start, this was a 5 star experience all day and I will be buying from Pancho from now on! He found me the perfect truck, was transparent about the entire transaction, made sure I knew all the terms and sent me home in a new automobile that I absolutely love. I cannot recommend him enough! More

Excellent service This place was amazing. They went above and beyond to make sure I got a great deal. Everyone was very accommodating. I was serviced by Rich G. for fin This place was amazing. They went above and beyond to make sure I got a great deal. Everyone was very accommodating. I was serviced by Rich G. for finance and he worked magic, Renee went beyond her call of duty and Bob sealed the deal with the utmost respect and charm. I will definitely recommend my friends and family. More

Excellent customer service!!! I purchased a Grand Cherokee from this dealership on 11/29. This is actually my second purchase from them (Dodge Charger, 2012) as I was orginally im I purchased a Grand Cherokee from this dealership on 11/29. This is actually my second purchase from them (Dodge Charger, 2012) as I was orginally impressed with the service my husband received from his purchase back in 2011. As with most of us concerned about debt, I was intially skeptical about the purchase as the Grand Cherokee is a more expensive vehichle than the Dodge Charger, consequently, I debated and surprisingly the dealership was very patient with me and worked diligently to get me the best deal possible. They offered different loan options and made me feel secure with my decision to make the purchase-- pressure free. I've upgraded my vehicle with barely any distruption to my budget. In addition, I was accommodated with accessories I inquired of without any issues. When it was all said and done, the general manager reached out to me assure I was pleased with my experience, which truly meant the world to me. Needless to say, I immediately referred my good friend to the dealership (see Kit, RN review) who also received the same excellent customer service as I had. My husband is also looking into trading his car in soon, he will of course follow suit and patronize this dealership as they have quickly become a family favorite. More

Great Service I purchased 2 vehicles from Joe Cecconi. Both times my salesman was Tony Ricco. He is wonderful. Not only is he knowledgeable about the vehicles he is I purchased 2 vehicles from Joe Cecconi. Both times my salesman was Tony Ricco. He is wonderful. Not only is he knowledgeable about the vehicles he is an all around nice guy! I would recommend anyone of my friends/family to Joe Cecconi's. The after purchase/service is exactly as advertised. More

Great Customer Service Staff was very helpful and friendly. Tony Ricco went out of his way to assist me with buying a new Jeep and Paul Shirca helped me get the financing I Staff was very helpful and friendly. Tony Ricco went out of his way to assist me with buying a new Jeep and Paul Shirca helped me get the financing I wanted. Great overall experience. More

Wrangler Unlimited Perfect Experience I had been looking for a Jeep for a while before ending up at Cecconi in Niagara Falls, so I knew exactly what I wanted and what I didn't want. I had I had been looking for a Jeep for a while before ending up at Cecconi in Niagara Falls, so I knew exactly what I wanted and what I didn't want. I had the great pleasure of working with Pancho Santiago this past Saturday 9/19/2015. Pancho was a true pleasure to work with, he worked with me to find a vehicle that was exactly what I wanted and was right in my budget. He took the time to make sure I was completely happy and gave me a tour of the vehicle and setup my cell phone before letting me leave. I would strongly recommend Pancho to anybody searching for a new or used vehicle. He is a true professional and a great guy. He really cares about his customers and ensuring they are 100% satisfied. Rich and Mike also took the time to make sure I was pleased with everything, even though the place was packed with customers. More

Great experience with Tony Ricco Tony was highly recommended by a number of our friends. He gave 110 % helping us find the van with all the touches we wanted. I was quite adamant in Tony was highly recommended by a number of our friends. He gave 110 % helping us find the van with all the touches we wanted. I was quite adamant in everything that I wanted included. He got us a great deal! We will certainly tell our friends and be back when we need another vehicle. More

Very satisfied with new car purchase experience! I purchased a new 2015 Dodge Journey after test driving it as well as a Grand Caravan, Equinox, Rav 4, and Tourig - each a few times. It was ultimate I purchased a new 2015 Dodge Journey after test driving it as well as a Grand Caravan, Equinox, Rav 4, and Tourig - each a few times. It was ultimately the comfortable ride, package options, and favorable pricing that was worked out with Tony Ricco's and Bob Barba's assistance. Tony was very knowledgeable about all of the Dodge products I was interested in comparing. With his guidance, I was able to focus on what was really important to me. Bob Barba was very well versed in financing options and found me a very low rate which well suits my budget. Overall, I was very pleased with the personal service and followup communication received since I selected the Journey. I would recommend speaking with either or both of these gentlemen if considering the purchase or lease of a vehicle. More