Joe Cecconi Chrysler Complex
Niagara Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Horrid service. Walked in and no one acknowledged me for 15 minutes. A man came in a quickly told me to drive my car into the service area and come back. I do so then Walked in and no one acknowledged me for 15 minutes. A man came in a quickly told me to drive my car into the service area and come back. I do so then he says I meant for you to stay in your car and I’ll come out. I go wait in my car for another 15 minutes before another guy comes out to ask my info. The people were cold and rude. More
Love My Jeep Leased a new vehicle with Joe Cecconi, and had a great experience. I was new to the Jeep universe and the team was very helpful guiding me with the op Leased a new vehicle with Joe Cecconi, and had a great experience. I was new to the Jeep universe and the team was very helpful guiding me with the options and what would work for my budget and needs. Alex Ackley was very accommodation of my time and working with me through the process. Joe Cecconi also did an awesome job helping me out of a lease i wasn't happy with, which a lot of other dealers didn't want to bother with. I would certainly recommend using this dealer if you are considering a new lease/purchase. More
Preparing for snow... Chevy to Jeep!!! Ponch was very helpful and knowledgeable. I wanted a vehicle to drive in the snow with because my Chevy Cruze is terrible in snow. Ponch showed me a 2 Ponch was very helpful and knowledgeable. I wanted a vehicle to drive in the snow with because my Chevy Cruze is terrible in snow. Ponch showed me a 2014 Jeep Compass with four wheel drive. It snowed yesterday right after I got it home and I am very happy with my purchase. Thank you to Ponch, Paul and Bob for all your help and a great buying experience. I’ll be returning in the future for anything I need. More
Horrible experience I read the reviews on this dealership and decided to give them a try. I chatted with an operator in the morning and told her what vehicle I was inter I read the reviews on this dealership and decided to give them a try. I chatted with an operator in the morning and told her what vehicle I was interested in and asked if it was still available (pre owned) I was told it was, so I made an appointment for 11am to test drive it, having had my vehicle break down on me I had to rent a car to get to the dealer which was about 40 minutes away, When I got there I was told that the vehicle was JUST SOLD, but not to worry because they had a few more very close in price and mileage , I said okay, what do you have, I was shown two more on the website and agreed that I would consider them, well after sitting and waiting around I was told, those were also sold that morning, Really ! The sales person seeing that I was very upset brought in the manager and he told me that some company came in and bought all those vehicles that morning but they had this other one that was only $8000.00 more. A much better deal, I didn't rent a car to travel 40 minutes away to by a $20,000 vehicle when I went there to see a $13,500 one. Sounds like BAIT AND SWITCH to me. I told them I had rented a car to come there and was very upset with their business practices and all I got was *Well I am sorry have a good day* Never in my life have I ever run into something so fraudulent as this place, I would never recommend them to anyone. I left there and went to West Herr and was treated with respect and honesty. I will be bringing my new vehicle home tomorrow.. More
Great Buying Experience! Ponch is very knowledgeable, takes the time to get to know you and what your looking for in a vehicle. He goes above and beyond and makes the car buy Ponch is very knowledgeable, takes the time to get to know you and what your looking for in a vehicle. He goes above and beyond and makes the car buying experience pleasant without feeling pressured. More
2010 Ford F250 Super Duty Very friendly people to work with, they did a great job trying to keep us as happy as possible. It was a used vehicle, so it took a little more work t Very friendly people to work with, they did a great job trying to keep us as happy as possible. It was a used vehicle, so it took a little more work to deliver the vehicle. We were in a bit of a hurry, but we are pleased with the Sales Reps and everything that was done to bring the final results. Thank you!! More
I love this place! Pancho is one of the nicest, most honest, knowledgeable salesman you could ever dream of. He is kind, caring, and conscientious. He makes the car-buyi Pancho is one of the nicest, most honest, knowledgeable salesman you could ever dream of. He is kind, caring, and conscientious. He makes the car-buying experience actually pleasant! More
Great buying Game Experience I drove all the way from Erie PA as Joe Cecconi had the right car for me. Any Sabers was phenomenal to work with. I received a very competitive price I drove all the way from Erie PA as Joe Cecconi had the right car for me. Any Sabers was phenomenal to work with. I received a very competitive price, great loan rate and exceptional service. I really love the Jeep Compass I purchased and I would recommend this dealership to anyone. More
Great Service Alex Ackley was my sales rep and did an excellent job. He also got the exact vehicle I was looking for and didn’t rush or pressure me into getting a v Alex Ackley was my sales rep and did an excellent job. He also got the exact vehicle I was looking for and didn’t rush or pressure me into getting a vehicle. The best sales rep I ever worked with and even still calls to make sure everything is ok with the vehicle. More
Jeep Wrangler Pancho always takes great care of me. He knows I’m time crunched and knows what I will like more than I know myself. Top notch salesman and a great ov Pancho always takes great care of me. He knows I’m time crunched and knows what I will like more than I know myself. Top notch salesman and a great overall dealership. More