Joe Cecconi Chrysler Complex
Niagara Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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An awesome and amazing experience that benefits the customer This is my first time purchasing a vehicle from a dealership Amy made it possible not only for us to drive out of there in what we wanted the same day This is my first time purchasing a vehicle from a dealership Amy made it possible not only for us to drive out of there in what we wanted the same day but was compassionate considerate and extremely concerned with my experience as a HUMAN BEING and what I needed as well as wanted.. Not at all what others say they experience at different dealerships When they are taken advantage of...no no quite the opposite.. it was a truly amazing experience and I would recommend this dealership and Amy S. to anyone seeking a new or used vehicle; or even just some friendly advice as these people are not seeking to take advantage of their customers These people are knowledgeable experienced and put customer benefits 1st and it's very obvious that that's their priority and you just can't find customer service like that anywhere else More
Replaced my Jeep My Jeep burned in a garage fire. Found a replacement vehicle on the dealers website. Amy called and set up an appointment for the next morning, assuri My Jeep burned in a garage fire. Found a replacement vehicle on the dealers website. Amy called and set up an appointment for the next morning, assuring me the car would still be there. Even without an insurance check, she started the deal, financing and prepped the vehicle so when that call came, I literally just had to drive over and pick it up. I am a returning customer and had a great experience with this dealer and service. More
Great Experience Couldn’t be happier with my purchase, after totaling my car and having no idea where to start with car shopping i started working with Paul and Kahlil Couldn’t be happier with my purchase, after totaling my car and having no idea where to start with car shopping i started working with Paul and Kahlil at Joe Cecconis.. they were extremely patient with me while i was a complete pain. They were fun to work with and got me exactly what i wanted and at the price I wanted. They made it a great experience, would highly recommend them. More
Loved my experienced I loved the customer experience from my sales lady Amy...she was the best..I referred a couple of my friends to her. By far best experience I had at a I loved the customer experience from my sales lady Amy...she was the best..I referred a couple of my friends to her. By far best experience I had at any car dealership More
Personalized Service With Geart and a Smile!! My son (18 years old) found this dealership because they had a rare Ford Mustang GT on the lot that my son wanted. We met with Julian “Pancho” Santiag My son (18 years old) found this dealership because they had a rare Ford Mustang GT on the lot that my son wanted. We met with Julian “Pancho” Santiago to discuss the car. He held the car for us while we were waiting for funds to arrive. In the meantime he took the time to really speak to my son about learning to drive a car with so much power. It was comforting to me to know that he cared enough to do this for my son. He easily could have just sold the car, and just let it be transactional. After the sale, the car needed work. The dealership arranged to pick it up from my mechanic, paid my mechanic and fixed all of the issues with the car. They even delivered the car back to my residence! This was definitely above and beyond...and I am grateful. Pancho also took time to follow up after the sale to make sure things were still going good for my son. Overall, this was one of the best car buying experiences I have ever had, despite a few hiccups. I would do business with this dealership and Julian Santiago again in a minute. If you’re hesitating, don’t!! More
Great Experience I was very happy with their service they did exactly what they said they were going to do. I would go there again and continue to buy Jeep products. I was very happy with their service they did exactly what they said they were going to do. I would go there again and continue to buy Jeep products. More
Great customer service!! From the start I had Amy as a sales associate... she took all my calls and answered all my texts... she kept my informed and was patient with my situ From the start I had Amy as a sales associate... she took all my calls and answered all my texts... she kept my informed and was patient with my situation... she made me feel comfortable and positive thru the whole process... she was on the job and I couldn't ask for a better person to help me! Thank you Amy Sabers! More
After a lot of stress and bad experiences i found Amy! I have been trying to get a Jeep for as few weeks and it was a lot of bad experiences, broken promises, and being told no a lot. I was about to give I have been trying to get a Jeep for as few weeks and it was a lot of bad experiences, broken promises, and being told no a lot. I was about to give up when I saw a beautiful Jeep at Cecconi's and Amy. She made it so easy, made me feel comfortable, and most importantly, made it happen... Thanks AMY! More
Very Satisfied! Best dealership I've been to, with a wide variety of cars. Pancho was able to work with me to finalize the deal on my dream car I always wanted. He's Best dealership I've been to, with a wide variety of cars. Pancho was able to work with me to finalize the deal on my dream car I always wanted. He's very patient and made sure I was familiar with every feature the vehicle had before I left. More
Great experience! Friendly, quick and everything went smoothly. Very knowledgeable of the vehicles I purchased. Everything went well with my trade ins and I received th Friendly, quick and everything went smoothly. Very knowledgeable of the vehicles I purchased. Everything went well with my trade ins and I received the amount I was looking for. More