Joe Cecconi Chrysler Complex
Niagara Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Leased a 2018 Ram Excellent customer service from Amy Sabers. She handled the paperwork while my wife and I went to dinner. Would highly recommend toy all for Amy if y Excellent customer service from Amy Sabers. She handled the paperwork while my wife and I went to dinner. Would highly recommend toy all for Amy if you want a great deal. More
+6 Months Into My Purchase Buying a car was an intimidating and frustrating experience but the team at Cecconi's made it a lot easier to navigate. The beginning was rocky due to Buying a car was an intimidating and frustrating experience but the team at Cecconi's made it a lot easier to navigate. The beginning was rocky due to my lack of trust in dealerships (rooted in hearsay) and the pains of purchasing a used car. Tony Ricco, Gary Zipp, and my man Keith have taken extremely good care of me regardless of the fact that I am an outspoken, demanding, complete pain of a customer. They helped me to get out of my lease, roll the payments into my new purchase, took care of any initial issues with my used vehicle as quickly as possible with as little effort on my end, and have done everything in their power to keep the corners of my mouth turned upright. Tony even called me on my birthday last month... Is he an angel? Maybe. And Gary, patience of a saint, really understands how to keep his customers from having meltdowns in public. They stand by their work, treat their customers with value and respect. I highly recommend this group and am always happy to see them when I go in for service work. Thanks guys! Laura C., 2014 Jeep Patriot More
Thank you!! Thank you Kahlil for great service and for making this happen for us. We are happy! You are the best! We will be back to see you soon. Thank you Kahlil for great service and for making this happen for us. We are happy! You are the best! We will be back to see you soon. More
Happy Customer! We have leased at least six different vehicles from here. We have dealt with Mark Shirback for many years and he always goes above and beyond to make We have leased at least six different vehicles from here. We have dealt with Mark Shirback for many years and he always goes above and beyond to make sure we are extremely satisfied. Thank you once again for helping us get the vehicle we wanted. More
Inconsiderate Car Appraiser My husband and I were at this dealership on June 30, 2018, trying to make a deal for a used vehicle on their lot. The car appraiser took our truck ou My husband and I were at this dealership on June 30, 2018, trying to make a deal for a used vehicle on their lot. The car appraiser took our truck out for a test drive. After we could not reach a deal we were both happy with, the salesman gave us back our keys, shook our hands and we left to get back in our truck to drive home. As we stared our truck we realized the brake pedal went right to the floor. My husband got out of our truck to look underneath and discovered the brake line had broken. There was a puddle under our truck and a trail out of the lot to the street. We do realize our truck is older and it is not in perfect condition. This is why were there in the first place. We drove to the dealership from Depew NY and the salesman knew this. I am at a loss for words at the fact that they let us get back in our vehicle and NEVER mentioned the fact that the brakes went! Both myself and my husband went back into the dealership separately and there was no remorse for letting us try to drive our vehicle back home without brakes. We both talked to the salesman and the appraiser and we got different stories each time. This makes me think they were trying to cover their tracks. I will tell everyone I know this story and I will tell them to never go to this dealership to purchase a used car if an appraisal is needed! So sad by this!! More
Jeep Wrangler We had a wonderful experience here at Joe Cecconi's. Our salesman, David Dorato was a very nice man and made us feel very comfortable. He was even ver We had a wonderful experience here at Joe Cecconi's. Our salesman, David Dorato was a very nice man and made us feel very comfortable. He was even very kind to us when we got a little impatient. It was an overall great experience and we plan on returning when it is time for the next vehicle. More
DO NOT BUY/LEASE A CAR FROM Joe Cecconi's! It has been nothing but a hassel! I had previously reviewed this dealership in a positive manner, but that since has changed. When I was going thr It has been nothing but a hassel! I had previously reviewed this dealership in a positive manner, but that since has changed. When I was going through the leasing process they had told me that they were going to buy out my current lease that had 5 payments left and were going to pay the fees associated with ending the lease early..which they didn't and I had to cover the disposition fee! When I picked up my new car, it was FILTHY! There was dirt on the glove compartment box, in the door handles and on the rug. They said they had it detailed, but whoever did, did a horrible job! Now mind you, I have had this new Lease since the end of March, and they called me TODAY and said they needed "Proof" of my former lease...Which they had been given several times! They said they had new people in the department and my paperwork was missing...are you kidding?!? This will be the First and LAST time I ever work with them. More
Fantastic and quick service! Kahlil was great to work with, super friendly and knowledgeable. He took his time with us and worked with us on the numbers. He also was great in expl Kahlil was great to work with, super friendly and knowledgeable. He took his time with us and worked with us on the numbers. He also was great in explaining everything when I picked the car up and followed up w me the next day to make sure everything was well. Would definitely recommend Kahlil! More
Pancho rocks! First time working with Pancho to get a new lease on a Jeep. He is absolutely wonderful and takes the time to get to know his clients and doesn’t try First time working with Pancho to get a new lease on a Jeep. He is absolutely wonderful and takes the time to get to know his clients and doesn’t try to rush you. He gets to know what you want and what your looking for and goes out of his way to get you exactly that. I also like that he doesn’t pressure you into anything and makes you feel comfortable! He got me what i wanted and what i could afford! I will definitely be back to see him when my lease is up! More
Buying a Wrangler Amy! Amy and Paul were AMAZING!! In and out with a Wrangler purchased in ONE hour! Price right! Fast friendly service! LOVE U GUYS!! Thanks so much Amy! Amy and Paul were AMAZING!! In and out with a Wrangler purchased in ONE hour! Price right! Fast friendly service! LOVE U GUYS!! Thanks so much More