Joe Bullard Cadillac - Mobile Alabama

DEAN IS AN OUTSTANDING SERVICE ADVISOR. HE ENSURES THAT MY COMPLAINT IS FULLY UNDERSTOOD AND PERSONALLY WILL MAKE SURE THAT THE PROBLEM IS CORRECTED BEFORE I LEAVE THE DEALERSHIP. HE ALWAYS HAS A COUTESY V MY COMPLAINT IS FULLY UNDERSTOOD AND PERSONALLY WILL MAKE SURE THAT THE PROBLEM IS CORRECTED BEFORE I LEAVE THE DEALERSHIP. HE ALWAYS HAS A COUTESY VEHICLE FOR ME OR ONE THRU ENTERPRISE. THE FACILITY IS ALWAYS CLEAN AND THE COMPLIMENTARY DOUGHNUTS AND COFFEE ARE GREAT . EVERYONE AT JOE BULLARD IS COURTEOUS AND REALLY MAKES YOU FEEL LIKE A VIP. THIS IS MY 5TH VEHICLE FROM THIS DEALERSHIP BECAUSE OF THEIR GREAT PRODUCTS COURTEOUS PERSONELL AND OUTSTANDING SERVICE. More

Best dealership ever!! Andrew Speight was a great salesman!! He was very upfront, and most importantly, he listened to MY wants...instead of pushing his ideas on me!! The atmosphere was great, people salesman!! He was very upfront, and most importantly, he listened to MY wants...instead of pushing his ideas on me!! The atmosphere was great, people were friendly, and instead of waiting around for hours wondering how long this process might be, I was kept in the loop every step of the way! I would recommend Joe Bullard Cadillac to anyone! It was an amazing car buying experience! They've earned my trust & all my family's future business!! More

My experience at Joe Bullard was exceptional. I stopped by the dealership seeking a good deal on a new cadillac with specific perimeters and both my salesperson and the manager immediately went to work on by the dealership seeking a good deal on a new cadillac with specific perimeters and both my salesperson and the manager immediately went to work on finding what I wanted. My salesperson (Andrew Speight) took the time to test drive as many vehicles with me as I wanted and took the time to make sure all my questions were answered with no pressure. Unlike most car dealerships, I felt a since of honesty and trust with both my salesperson and the manager in trying to find me the car I was seeking for the right price. I will return to Joe Bullard Cadillac for my future purchases and I appreciate their integrity. Thank you, Tony G. Sanderson More

Dean Hauge stands for the highest in customer c are. Treats every customer the same. Day in and day out. When a car is promised it is ready. And with a thorough explanation. No questions asked. N Treats every customer the same. Day in and day out. When a car is promised it is ready. And with a thorough explanation. No questions asked. No backpedaling. Why aren't other dealers along the Central Gulf Coast this good? Because they are not Bullard Cadillac. What would make it even better would be if Dean were a Crimson Tide fan. (LSU isn't too bad though---at least they are SEC!) Truthfully, my entire family really admires the service. This is why we place our trust in Dean. Please ensure that your entire team at Bullard see this note. Thank you, Elisabeth Doehring More

Allen Williams greeted us on the lot when we arrived to look at a used infinity FX. Allen was very informative and eager to provide us with the answers to all of our questions. The used car wasn't what we look at a used infinity FX. Allen was very informative and eager to provide us with the answers to all of our questions. The used car wasn't what we thought would meet our needs and Allen suggested the 2012 SRX that was similar to the infinity. After test driving it we decided to think about it and our options. The team at Joe Bullard Cadillac worked very hard to satisfy all of our needs and was able to meet them! They communicated well and their since of getting everything right was exemplary. The staff at Joe Bullard was knowledgeable, friendly and dedicated. Working with Allen Williams and Roosevelt Harris made, what for us was a stressful event (purchasing a new vehicle), into an enjoyable experience for my wife and I. Kudos to the Joe Bullard team for our car buying experience! We look forward to a continuing relationship with your dealership. Thank You, Michael and Tammy Litteral More

Dear Customer Care Team, Thank you so much for Dear Customer Care Team, Thank you so much for exemplifying "excellence" in all that you do at Joe Bullard Cadillac. The reason I, myself, chose t Dear Customer Care Team, Thank you so much for exemplifying "excellence" in all that you do at Joe Bullard Cadillac. The reason I, myself, chose to drive Cadillac is because I, too, believe in walking in excellence and integrity. As a team, you exude "customer care" and it shows each and every time I have come in for service. Even though his name isn't a pre-selection on the drop down menu; I'd like to take a moment to let the Customer Care Manager and Team know that Christian Zaccaro is truly an asset to the Joe Bullard Cadillac Family. Mr. Zaccaro has gone above and beyond to ensure I receive excellent service. It's the simple things (the details) that make the difference between excellence and mediocrity; like, returning phone calls promptly, helping load and unload my personal belongings when dropping off my SRX for service, opening the door for me to enter the guest lounge, walking me to the service desk and even allowing me to use a vacant office on a Saturday to meet one of my clients and write up a real estate contract while my car was being serviced (which closed Jan. 29th) by the way! So, it's the first day of February 2013 and I hope you can receive this message as confirmation of a job well done and may it be only the beginning of a great month and rest of the year for Joe Bullard Cadillac and the Customer Care Team! With Mysignature & Sincere Grattitude, Stephene Renee "Hosey" (Corte) More

The first person I had contact with was Ashley Allen via email. She was helpful in getting me some initial info that I wanted about a possible purchase and answered the questions that I had promptly. When I email. She was helpful in getting me some initial info that I wanted about a possible purchase and answered the questions that I had promptly. When I first arrived at the dealership I was introduced to Roosevelt the sales Manager and he asked how he could assist. He took my info and filled out an app which was great, because I don't enjoy doing it. In most situations a car salesperson would just hand you an app to fill out yourself. I was then introduced to Andrew and he took me on a test drive. Andrew was excited about the car as I was and did a great job pointing out all the cool features. He was enjoyable to talk to about the car, what I was trying to do, and even personal topics. There was no pressure with Andrew and he was sincere about me being happy in my potential vehicle purchase. Later that day Andrew called me with the good news that I was in a good position to make the purchase and deal I was looking for. I went back later with two of my kids to see what the dealership could offer. Andrew even helped watch my kids while I dealt with Richard on the potential terms of the car I wanted. Andrew earned his money with my 5 and 6 year old. Richard gave me a quote and I was pretty ecstatic but still wanted to be a closer to the payment I was trying to get. I expressed this to Richard and he came down off the price around $800 and threw in the lease protect package to save me money in the end. I felt great about the deal and signed up for an amazing car. It wasn't only the great deal I felt I got, but also how comfortable Andrew and the team made me feel. I have purchased four other cars in my life and have never felt this good about the whole process. I felt no pressure, and everyone seemed sincere. I would recommend Joe Bullard Cadillac to anyone and will do business with them for years to come. I will tell people to go see Andrew. In reference to the ATS I purchased. Wow!!!!! Everything about it Rocks!!! I feel like a kid Christmas morning when I sit in it, and on top of the world cruising around in it!!!!! Thanks Everyone Sincerely, Chris Rouse More

Joe Bullard has a great staff with great customer service, including Curtis Williams who helped me make my recent purchase. It is a great atmosphere for if you are searching for a new or used vehicle service, including Curtis Williams who helped me make my recent purchase. It is a great atmosphere for if you are searching for a new or used vehicle. More

It was indeed a pleasure working with these employees. They were very helpful and caring. They took the time out to ensure I was happy and ensured I got the car I wanted. Mr. Roosevelt Harris is a very k They were very helpful and caring. They took the time out to ensure I was happy and ensured I got the car I wanted. Mr. Roosevelt Harris is a very kind-hearted, selfless, and a very dedicated worker. He didn't give up until he had a buyer. Mr. Curtis Williams ensured I was taken care of by pointing me in the right direction to get the answers I needed when he was unsure and was also very nice and easy to work with. I will definitely refer my military members and friends to this dealership. More

I called for a test drive, and the car was ready when I got there. The staff was very friendly, even the people that I was not dealing with. They worked with me to understand what I was looking for. got there. The staff was very friendly, even the people that I was not dealing with. They worked with me to understand what I was looking for. More