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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.6
668 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 668 reviews

May 07, 2013

Andrew made our experience very pleasant and hassle free. He didn't waste our time and my husband and I appreciate that. He inquired about our needs and addressed them without playing all the games! That' More

by ahileman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Speight
May 04, 2013

From start to finish, the team at Joe Bullard Cadillac worked to make sure I got exactly what I was looking for. Curtis showed me the exact vehicles that fit my parameters, Allen shared some used car know More

by veglijp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Bullard, Curtis Williams, Richard Nassar, Allen Williams
April 28, 2013

In over 40 years of owning vehicles, Kevin Busby, is by far, the best service advisor i have ever had the pleasure of working with. He is attentive, courteous, and most of all a professional. More

by jimmy203
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Busby
April 28, 2013

Dean is always very personal and professional. He explains all work done on my daughter and my cars. If any additional work needs to be done, he discusses it with me before work has been completed. More

by ckh62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Hauge
April 25, 2013

My husband and I brought our Saturn Outlook to Joe Bullard for a mechanical repair, our representative in the service department was very professional, respectful & very prompt about updating us on re More

by sales10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Busby
April 25, 2013

The service my husband and I got was outstanding, everyone was very friendly and went out of their way to make our car buying very easy. These guys are great, and we will be back. I could not have as More

by crispycritter38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Hauge, Roosevelt Harris
Apr 25, 2013 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for taking the time to write this review. These guys work hard everyday and they just understand how to take care of customer's needs. We really appreciate your business and please let us know if there is anything else we can do for you. Way to go guys! Great job Ty Bullard

April 25, 2013

Dean always gives exceptional service. He is friendly, and really makes sure the customer is happy. I will absolutely recommend Joe Bullard to family and friends due to the service that I have received. More

by cbyrd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Hauge
April 24, 2013

My experience purchasing a used car from Joe Bullard Cadillac was the best experience I ever had purchasing a vehicle. This was the first time I left a car lot, after buying, without feeling like I was More

by OliverWalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Williams
Apr 25, 2013 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for your business. Curtis does a great job for us and is probably also one of the funniest employees we have. We train to try and create a non-pressured environment and I am glad to know that you were given that. We look forward to taking care of you from now on. Let us know when you need anything! Thanks Ty Bullard

April 24, 2013

Service Rep.. Good rating... However, I have a couple of issues that have been addressed with the quality of workmanship with servicing my vehicle... During 2012 my cadillac escalade was overfilled with oil More

by Pamela2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Busby, Heather Rojas
Apr 24, 2013 -

Joe Bullard Cadillac - Mobile Alabama responded

Mrs. Roberts Thank you so much for your loyalty to our business and our brand. I left a message on your voicemail but wanted to try and respond this way as well. I truly appreciate you sharing your feedback with us so that we can learn and get better from our mistakes. I have talked to the Service Technician and really just explained the importance that each one of us plays in making the customer experience exceptional. It is in these "details" that determines our success. He is an awesome technician but more importantly an awesome person, but like we all do sometimes we loose complete focus and he and I are grateful to you for helping him refocus. I know that I need to be "refocused" sometimes as well. We apologize for the inconvenience we caused you, and we certainly will try our best to make the next experience exceptional. On behalf of Joe Bullard Cadillac I apologize and also thank you for your business and loyalty. Ty Bullard

April 23, 2013

Joe Bullard always has great customer service, and Kevin Busby does an excellent job servicing my vehicle. He and his technicians find the problem, explain the problem, and repair the problem in an efficie More

by dampetlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Busby
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