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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

Overview
Reviews
4.6
669 Reviews
Call Dealership (251) 732-2604
View Awards

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 669 reviews

December 17, 2024

Had a wonderful service experience, very professional and kept me very informed on my vehicle maintenance. Great job!!! More

by Viper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vongsavanh
Report | Print
November 27, 2024

Great Job on Servicing our new XT6 while we waited. We were traveling thru town headed back to Las Vegas! More

by mmcsorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
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Dec 09, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks for the fantastic feedback, mmcsorley! We’re thrilled to hear you had a great experience servicing your XT6 while on the road. Safe travels back to Las Vegas, and we hope to see you again if you’re ever in town!

November 26, 2024

Excellent service and outstanding hospitality! Completely satisfied with the great team at this dealership. Highly recommend! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark, Christian Zaccaro
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Dec 09, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

LW, thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 23, 2024

The service was friendly and efficient. The lady at the service desk was GREAT. Thanks!! More

by DrBee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
Report | Print
Nov 23, 2024 -

DrBee responded

Respond publicly to Joe Bullard Cadillac- Mobile

Nov 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you, DrBee! We're thrilled to hear you had a positive experience with our team. We'll make sure to pass along your kind words to the service desk staff. Your support means a lot to us!

November 23, 2024

Melissa and the service team are outstanding! Very professional and service is excellent. Will continue to use Joe Bullard as our deaier. More

by j.1629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs, Ty Bullard, Jennifer Clark, Christian Zaccaro, Haley Hamilton, Nick Vongsavanh, Jason Palmer
Report | Print
Nov 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you, J! We’re thrilled to hear that Melissa and our service team made such a positive impression. Your continued support means a lot to us, and we look forward to serving you again at Joe Bullard!

November 16, 2024

5 star service! Great as always! I know when I bring my vehicle in, it will be taken care of! More

by KyleC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs , Ty Bullard, Jennifer Clark, Christian Zaccaro
Report | Print
Nov 18, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the glowing review and the 5 stars! 🌟 We're so happy to hear that you always feel confident bringing your vehicle to us. Your trust and support mean everything to us, and we're committed to keeping up the great work. If there's ever anything you need, we're here for you. Thanks again for being such a valued part of our family! 🚘😊

November 09, 2024

Melissa kept me informed and returned my car promptly as promised! They made the service appointment hassle free. More

by KJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 11, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks for the fantastic feedback, KJK! We're thrilled to hear that Melissa provided such great service and made your experience hassle-free. Your satisfaction is our priority, and we look forward to serving you again soon!

October 31, 2024

Roosevelt Harris and Caleb Rogers were great from start to finish. However, th 9H Ceramic charge we did not want and was forced upon us and not even sure if this was done or not? So overall we were happy More

by sudogdoha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Rogers, Roosevelt Harris
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Nov 04, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your experience with us. We’re pleased to hear that Roosevelt Harris and Caleb Rogers provided great service throughout the process. However, we apologize for the concerns regarding the 9H Ceramic charge and any inconvenience it may have caused. We take your feedback seriously and will work to ensure transparency and alignment with our customers’ preferences. I have made the General Manager aware; she will reach out to you shortly. We appreciate your business and hope to make your next experience with us fully satisfactory.

October 25, 2024

Lying thieves! !!! You asked me the year of my Eldorado when scheduled appt. You knew you had no tools for a 1993. Then charged me 254.00 for nothing. You suck!!!! More

by robertraupers57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
Report | Print
Oct 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Robert, we’re sorry to hear about your experience. We strive for transparency and high service standards. Your feedback is important, and we’re reviewing this situation and Our General Manager will be reaching out to you.. Thank you

October 11, 2024

Melissa gave such great service. I brought my XT6 in to replace a sensor and they discovered an issue with back up camera and fixed it promptly. Great job! More

by albouchard07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs in service department, Cindy Woods
Report | Print
Oct 14, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for your kind words! We're thrilled to hear that Melissa provided you with great service and that our team was able to promptly address the issue with your XT6's sensor and backup camera. We’ll be sure to pass along your praise to Melissa and the service team. We appreciate your business and look forward to serving you again!

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