Joe Bowman Auto Plaza - Service Center

I've been dealing here for quite awhile and I have never been disappointed. Trent Whetzel amazes me with his knowledge, helpful and honest advice. Because of him I will always be a JB customer. been disappointed. Trent Whetzel amazes me with his knowledge, helpful and honest advice. Because of him I will always be a JB customer. More

We were traveling from LA to PA when our truck broke down. We were towed to Joe Bowman Auto Plaza in Harrisonburg, VA. Although they were totally booked, they made time to diagnose the problem. They nee down. We were towed to Joe Bowman Auto Plaza in Harrisonburg, VA. Although they were totally booked, they made time to diagnose the problem. They needed to have a part overnighted. Brandon and Steve worked through their lunch hour when the part came to get us back on the road! We are so grateful they made time to help us while maintaining there current schedule for their other customers! In addition Brandon and Steve explained the problem thoroughly and fixed it properly. If you are in the Harrisonburg area, We highly recommend their service department! Terry and Virginia Malloy More

I will not be recommending Joe Bowman. Customer service is so poor on so many levels. New purchase on vehicle that needs repaired and taking months to schedule. Being told you will be contacted about other is so poor on so many levels. New purchase on vehicle that needs repaired and taking months to schedule. Being told you will be contacted about other services issues for months and never receiving a phone call back after countless attempts of stopping by and calling to receive answers and then treated poorly. More

Watch out if you are elderly and buy a car from Joe Bowman. I bought a car from them and one week later it started breaking down. It’s costed me more to get repairs then if I had bought a new one. They Bowman. I bought a car from them and one week later it started breaking down. It’s costed me more to get repairs then if I had bought a new one. They saw me coming, that’s for sure. My prayers are with people like them . I pray they will grow a conscience. More

4 tries to make a service appointment I wanted to take my Chevrolet into Joe Bowman for repair. I went website to fine out more information and it was after hours. There was a Chat person I wanted to take my Chevrolet into Joe Bowman for repair. I went website to fine out more information and it was after hours. There was a Chat person that did "talk" with me about making an appointment. I even provided my VIN number to this person. Once the online conversation was completed, I received a verification email from the company that said I would be contacted first thing after opening. At 1:00 I called and nobody knew anything about my appointment request. I then repeated my service request. That service person never called me back, so I called and talked to a 3rd person. He said they would call the next morning. Never heard from them. During these phone calls, I was transferred back and forth to various personnel. I guess they don't need the business that badly. Don't bother. More

Great sales experience. This is our 4th vehicle purchase from Joe Bowman Auto Plaza. Great follow up from Megan. Julie makes paperwork easy. Makes car buying easy. purchase from Joe Bowman Auto Plaza. Great follow up from Megan. Julie makes paperwork easy. Makes car buying easy. More

Bad experience with service at Joe Bowman Since December 2018 my 2004 Cadillac Deville has been with Joe Bowman five times in the service department. It would stay weeks at a time and every t Since December 2018 my 2004 Cadillac Deville has been with Joe Bowman five times in the service department. It would stay weeks at a time and every time they would return my car to me it was never repaired properly. The head service manager even accused me of spraying water under the hood, and tried to tell me I would pay for parts replaced that were already put in. I just got my car back for the fifth time and it still wasn’t right, I did not return it to Joe Bowman this time, I took it to J and N car care where they replaced parts that Joe Bowman said they put in new. I spent $6600 to get my car fixed and it never was. Regrettably I will never return to Joe Bowman Chevrolet Cadillac dealership for service. Wendell PEACOCK More

Poor business and VERY unprofessional I found a suburban and asked for it to be cleaned up before I decided to buy it. One of the salesman had it cleaned up. On my way to go back and look I found a suburban and asked for it to be cleaned up before I decided to buy it. One of the salesman had it cleaned up. On my way to go back and look at the vehicle I received a phone call that someone already put a deposit on it. Poor communication between the staff. Unprofessional. This is poor business to sell a vehicle when you have an appointment setup and never asked us to put deposit on it!!!!!!!! Very Upsetting!!!!! More