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Jimmy Vasser Chevrolet - Service Center

Napa, CA

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19 Reviews

19 Reviews of Jimmy Vasser Chevrolet - Service Center

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March 20, 2025

They are the not a good dealership the never fixed my car right .i bring it for things but they never fixed what was wrong with it they have my car for day just to test a battery never offered a rental c More

by Nancyyocum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
July 30, 2021

Jimmy Vasser Chevrolet is Quick, efficient and friendly. I highly recommend there awesome service department. They are excellent and friendly. Stacy Tominaga is the service advisor that assisted me and she More

by Kyle Nunley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Tominaga, service advisor
January 05, 2021

Employees were nice kind fast friendly got the job done when promised cared for my safety and vehicle will be back for sure thank you More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
December 22, 2020

I have been taking my cars to Jimmy Vasser Chevrolet for service for years. Yesterday was the first time meeting Jose Calderon. He was awesome! More

by Katiepotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Calderon
November 02, 2020

Bill Petty was honest, communicative, and efficient. Under promised, over achieved. Only downside to Vasser, is they’re too far away. Make 25 words. Done. More

by Jason M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Petty
June 26, 2020

maintenance This Service Dept is just very good at what they do, how they deal with their customers and their communication is accurate. We will be bvack More

by john
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill
June 16, 2020

Bill Petty provided excellent assistance with our service requirements for our 2500HD truck. He helped with our decision making to find us the best deal for our needs. More

by 1moore522
Recommend Dealer
Yes
Employees Worked With
Bill Petty
May 26, 2020

Fast, Friendly and efficient Service visit Was scheduled to have my truck looked at for a diesel exhaust problem Bill was fantastic getting me written up safe and effectively. Michael the servi More

by GMC Diesel Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Petty, Mike Ruggles
March 26, 2020

****update 03/28/2020****After writing a bad review I ****update 03/28/2020**** After writing a bad review I was promptly called. It took all day of back and forth messages, but I finally have my plates. More

by Mely0714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mariano
January 31, 2020

Stacy at the Service Desk was amazing and very helpful. Stacy listens well and takes charge of helping the guest resolve their problems and even go beyond their needs. Thank you Stacy More

by Abimmerboy
Recommend Dealer
Yes
Employees Worked With
Stacy Tominaga
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