Jimmy Vasser Chevrolet - Service Center
Napa, CA

19 Reviews of Jimmy Vasser Chevrolet - Service Center
They are the not a good dealership the never fixed my car right .i bring it for things but they never fixed what was wrong with it they have my car for day just to test a battery never offered a rental c car right .i bring it for things but they never fixed what was wrong with it they have my car for day just to test a battery never offered a rental car this dealership is unreliable staff More
Jimmy Vasser Chevrolet is Quick, efficient and friendly. I highly recommend there awesome service department. They are excellent and friendly. Stacy Tominaga is the service advisor that assisted me and she I highly recommend there awesome service department. They are excellent and friendly. Stacy Tominaga is the service advisor that assisted me and she explained every thing and helped me get everything needed to keep my truck healthy on going strong down the road. Thank you Jimmy Vasser Chevrolet service team! More
I have been taking my cars to Jimmy Vasser Chevrolet for service for years. Yesterday was the first time meeting Jose Calderon. He was awesome! service for years. Yesterday was the first time meeting Jose Calderon. He was awesome! More
Bill Petty was honest, communicative, and efficient. Under promised, over achieved. Only downside to Vasser, is they’re too far away. Make 25 words. Done. Under promised, over achieved. Only downside to Vasser, is they’re too far away. Make 25 words. Done. More
maintenance This Service Dept is just very good at what they do, how they deal with their customers and their communication is accurate. We will be bvack This Service Dept is just very good at what they do, how they deal with their customers and their communication is accurate. We will be bvack More
Bill Petty provided excellent assistance with our service requirements for our 2500HD truck. He helped with our decision making to find us the best deal for our needs. requirements for our 2500HD truck. He helped with our decision making to find us the best deal for our needs. More
Fast, Friendly and efficient Service visit Was scheduled to have my truck looked at for a diesel exhaust problem Bill was fantastic getting me written up safe and effectively. Michael the servi Was scheduled to have my truck looked at for a diesel exhaust problem Bill was fantastic getting me written up safe and effectively. Michael the service manager was out front with the advisor asking about our day. Vassar's service has improved dramatically over the past couple years. Keep up the good work! More
****update 03/28/2020****After writing a bad review I ****update 03/28/2020**** After writing a bad review I was promptly called. It took all day of back and forth messages, but I finally have my plates. ****update 03/28/2020**** After writing a bad review I was promptly called. It took all day of back and forth messages, but I finally have my plates. I'm hoping this was a fluke and not how they normally conduct business. I was asked to take down my bad review but after contemplating for a few days I decided that it is my right to tell the truth and let others decide if they want to do business at this dealership. I am very frustrated and not happy. My second set of temporary plates are about to expire and I have left numerous messages for Mariano with no return call or anything! All I want is my permanent plates for my car that I bought in September! This is not how you do business and I have never had this issue with buying a car before. I would not recommend this place if you want things done and a timely manner. More
Stacy at the Service Desk was amazing and very helpful. Stacy listens well and takes charge of helping the guest resolve their problems and even go beyond their needs. Thank you Stacy Stacy listens well and takes charge of helping the guest resolve their problems and even go beyond their needs. Thank you Stacy More