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Jim Wynn Volkswagen
Norristown, PA
1,232 Reviews
The Wynn Group is a family owned business where you will find a staff that is committed to each customer’s satisfaction. For over 59 years we have been selling the best in new and used cars in Montgomery County. Our philosophy of doing business is based on making sure our customer’s overall experience with the car they purchase is an experience that brings them directly back to us for their next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,232 reviews
January 30, 2020
Simo Chaoui was my salesman, Great guy, no pressure and Simo Chaoui was my salesman, Great guy, no pressure and very Nice and accommodating! Definitely would recommend him if you don’t like pushy sale Simo Chaoui was my salesman, Great guy, no pressure and very Nice and accommodating! Definitely would recommend him if you don’t like pushy salesmen!! More
by sand4299
Employees Worked With
Helpful January 30, 2020
Kel’s customer service was impeccable! I have leased several cars and this was the best experience I have ever had! I stopped in in the morning for a quick test drive and found a car I really liked. I h several cars and this was the best experience I have ever had! I stopped in in the morning for a quick test drive and found a car I really liked. I had to leave to pick up one of my kids from school. By the time I was able to come back he had taken care of every detail for me. I basically signed the papers got a quick tutorial and I was on with my new VW. Thank you Kel for saving me so much of my precious time and most of all for your excellent service! Wynn Group you are so lucky to have an associate who goes above and beyond! I highly recommend Wynn and Kel Rohrbaugh! More
by megc
Employees Worked With
Lisa, Kel Rohrbaugh
January 30, 2020
Horrible Service - Buyer beware I am really disappointed. I have only owned my Jetta for 9 months and have had issue after issue. To compound the fact that this car exemplifies very I am really disappointed. I have only owned my Jetta for 9 months and have had issue after issue. To compound the fact that this car exemplifies very poor quality and has been nothing but problems, the car has also repeatedly not been appropriately diagnosed which has led to the car wastefully traveling back and forth to this dealership. The car has traveled repeatedly back and forth from the dealership both in between repairs as we waited for "issues to recreate" and subsequently as experimental repairs were done that did not repair the car. Every time the car traveled over 30 miles were added to the car. This doesn't include all the times the vehicle had to be test driven and taken home at night as the dealer worked to determine the problems. Most recently, the car has been having this same issue since it was first presented to Wynn late fall 2019 and now by 40 miles I am being put up against a wall with a repair that is not be covered, by 40 miles... would the car have been appropriately diagnosed before this repair would be covered by CPO. I do not think it is appropriate or fair that I have to bear the cost of this problem when the dealership's service department has contributed to this situation. I have tried repeatedly to amicably reach a resolution, but instead have been shocked by level of disregard of the dealer. Wynn will not stand by its own product, their errors, contributions to the problems and own their wrongdoing. Just hope this review helps another buyer make an informed decision before purchasing anything CPO from here or from having it serviced here. More
by NatalieG
January 29, 2020
Worked with Kei. He is outstanding. Easy to talk to, easy to work with. After a test drive we discussed the specifics. We got the car we wanted at a very reasonable price. If you’re looking for a VW, ask for to work with. After a test drive we discussed the specifics. We got the car we wanted at a very reasonable price. If you’re looking for a VW, ask for Kel. More
by barronusmc
January 28, 2020
Always a good experience. I have bought 2 cars from Wynn VW and have had a great experience both times. Mac helped me most recently and was great! THANKS! I have bought 2 cars from Wynn VW and have had a great experience both times. Mac helped me most recently and was great! THANKS! More
by Shannon Casey
Employees Worked With
January 28, 2020
Mac is a very helpful and knowledgeable salesman. He’s an asset and very easy to work with! Hope to work with him again in the future. asset and very easy to work with! Hope to work with him again in the future. More
by John Campion
Employees Worked With
January 28, 2020
Simo was very helpful and efficient. He was reasonable and a pleasure to work with. I’m very happy with my experience at Jim Wynn VW. and a pleasure to work with. I’m very happy with my experience at Jim Wynn VW. More
by kylie m
Employees Worked With
January 27, 2020
Was a very pleasant experience working with Kel and the Jim Wynn Volksawagen team. It was a no hassle, straight forward, and most wonderful car purchase that I have ever had. Jim Wynn Volksawagen team. It was a no hassle, straight forward, and most wonderful car purchase that I have ever had. More
by S60volvoguy
Employees Worked With
Lisa in finance/vehicle delivery, Kel Rohrbaugh
January 26, 2020
Great staff...everyone was helpful, even another salesman who helped with a tech question when I just dropped unannounced. Everyone was extremely friendly and professional! who helped with a tech question when I just dropped unannounced. Everyone was extremely friendly and professional! More
by Jim C
January 25, 2020
5 star service from Kel and Wynn VW! The whole experience was easy, non-stressful, and enjoyable. Having been longtime Wynn Volvo owners, we are now happy to join the Wynn VW family. Thank you, Ke experience was easy, non-stressful, and enjoyable. Having been longtime Wynn Volvo owners, we are now happy to join the Wynn VW family. Thank you, Kel! More
by Family
Employees Worked With
Front desk, Kel Rohrbaugh
