Jim White's Truck & Auto Center
Irving, NY
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13 Reviews of Jim White's Truck & Auto Center
Working with Rich from Jim whites auto was such a amazing experience. Trust me I didn't make it easy all of our interaction was over the phone and email and I didn't think I would be ever able to afford a je experience. Trust me I didn't make it easy all of our interaction was over the phone and email and I didn't think I would be ever able to afford a jeep like this and he made the whole process very simple and very easy. He did such a amazing job helping me find a loan that works for me and guided me through everything I needed to do. The over all experience was even better then I could of hoped and I would HIGHLY recommend if your ever in need a new vehicle to go see Rich. More
Fabulous people, sold my car to them, as I was going back to Australia, they were extremely honest with the offer, and dealt with me very kindly and professionally. I would highly recommend this car dealers to Australia, they were extremely honest with the offer, and dealt with me very kindly and professionally. I would highly recommend this car dealership to any wanting to either but or sell a vehicle. It is a real pleasure to deal with with them 🚙 More
Owner Rich and his wife Kathy run one of the most trusted dealerships you can find. I bought a Chevy Malibu from them and the process was quick and simple! Any follow-up service after the sale was just as ea dealerships you can find. I bought a Chevy Malibu from them and the process was quick and simple! Any follow-up service after the sale was just as easy! Even after the car was totalled Rich's excellent customer service continued. He helped me with the insurance company, tow company, and the adjusters to make sure I was being treated fairly. Unfortunately Rich didn't have the new car I was looking for, but he continued his honesty and steered me towards where I could find what I needed. I have recommended Rich to several friends in the past, and I will continue to do so moving forward! More
Rich was awesome with the purchase of Chrysler town and country. He was so helpful and made the buying of my van a complete ease. I would definitely recommend Jim Whites for your next vehicle purchase. country. He was so helpful and made the buying of my van a complete ease. I would definitely recommend Jim Whites for your next vehicle purchase. More
This is my first time purchasing a vehicle from Jim Whites. I highly recommend them and will go back if the need ever arises. I love my new truck!! Owner helped make sure I had a vehicle after mine be Whites. I highly recommend them and will go back if the need ever arises. I love my new truck!! Owner helped make sure I had a vehicle after mine became unsafe to drive. I pulled off the lot in about 24 hours of not having a vehicle! Thank you again!! More
I took my mother to Jim White's to look at used vehicles. We did not have an appointment. Rich medicine at the door and was more than willing to show my mom a few cars We did not have an appointment. Rich medicine at the door and was more than willing to show my mom a few cars More
Worth the trip We drove 50 miles to look at a 2015 Explorer we had seen online, and it was as advertised. The price was more than fair, and their service was great. We drove 50 miles to look at a 2015 Explorer we had seen online, and it was as advertised. The price was more than fair, and their service was great. They even took our old vehicle, so we didn't have that headache to deal with. We drove the Explorer home, and it has been just fine so far. Yes, if we are in the market for another vehicle, we will be giving Rich a call. More
Would recommend Jim White's to anyone! I was looking for a car for my fiance and I we found a great deal at Jim White's! The staff was great-very friendly and inviting! Rich offered us top I was looking for a car for my fiance and I we found a great deal at Jim White's! The staff was great-very friendly and inviting! Rich offered us top dollar for our trade and even got us a super low 2.25% interest rate on our loan! When we were ready to finalize the deal everyone stayed after closing to accommodate our work schedules. We even drove off with a full tank of gas! Couldn't be happier! More
Started my search for a Vehicle Online and found Jim Whites. Great website with plenty of information, pictures, and selection. I liked the fact that I could view the Carfax on each of their vehicles Whites. Great website with plenty of information, pictures, and selection. I liked the fact that I could view the Carfax on each of their vehicles. Not being from their area I did some research online and found their reviews were overwhelmingly positive. After looking at their inventory online I went to their lot to see what they had in person since they had multiple trucks to look at. I found their staff to be very friendly and knowedgable. After test driving 4 trucks, I was able to negotiate a great deal on the Chevy I liked. I was very happy with my experience and Rich was great to deal with. I will definately recommend them to friends and they were worth the 90 mile drive from Corry, PA. More
I saw a car I liked but the price was out of my range. I live 100 miles away so I didn't want to drive to see it if I couldn't afford it. I asked if the price was negotiable and Ken came back with a lower p live 100 miles away so I didn't want to drive to see it if I couldn't afford it. I asked if the price was negotiable and Ken came back with a lower price and I said OK, I'll go see it. He said I had to come fast because the car was slated for auction at the end of the week. I drove out and took it for a ride and after observing some things wrong with the car (red stains on the carpet and oil around the manifold seal), I negotiated a few more hundred dollars lower price with Jim (the owner) and I agreed to buy the car if I could put $2,000 on my credit card, and Jim said yes. Ken was writing up the papers for me to sign and Richard came in the room and told me he would not honor the deal. He said that we had a deal on the phone for the higher price. I said, well that's before I saw the car (who buys a car without seeing it first)? I told Richard that his father (Jim) OK'd the new price. Richard then (rudely) said, well this is MY deal and we agreed on a price on the phone. He told me he could get more than that at auction, (which I know for a fact that he didn't even get anywhere near what I offered him, plus he had to pay the auction fees and transport of the car, not a very good business decision). I was also very put off by the lack of manners of the woman answering the phone. Every time I called and asked for Ken, I was bombarded with a barrage of questions, "Who is this? Where are you from? What's this about?", always in a snippy tone and never a "please" or a "thank you". I have to say that Ken and Jim were wonderful to deal with. Too bad Richard deprived Ken of his commission, I was ready to sign the papers. Personally, I will never buy a car from there and I will be telling all my friends about my experience too. More