Jim Tidwell Ford

Over all they were responsive and completed the service i requested in a timely manner requested in a timely manner More

Jim Tidwell Ford in Kennesaw, GA provides outstanding service! Thanks to my service advisor, Justin Hannah, and the the Service team, they were able to get me in without an appointment, took care of my s service! Thanks to my service advisor, Justin Hannah, and the the Service team, they were able to get me in without an appointment, took care of my service needs and did a few things extra that showed they indeed create a quality customer experience. More

JimTidwell ford dealership affords great customer service! I highly recommend this dealership to anyone looking for quality car repair!! service! I highly recommend this dealership to anyone looking for quality car repair!! More

Went to help my son serving active duty Navy buy his first car. While this dealership told us to wait while they did some work on the car, they sold out from under us while we waited. This is after my s first car. While this dealership told us to wait while they did some work on the car, they sold out from under us while we waited. This is after my son drove 6hrs to get the car. What a shame on them for this totally unprofessional way to treat people let alone one serving in our armed forces. Not even an apology to me or him. I will never buy a car from this dealership. More

Great service! We will be coming back to this location. I highly recommend. 10/10 We will be coming back to this location. I highly recommend. 10/10 More

Fast and convenient Thanks so much I really appreciate the professionalism received by the check in and check out time appreciate the professionalism received by the check in and check out time More

High marks for Matthew at Tidwell Ford whom has accommodated me with my F250 maintenance requirements. Tidwell Ford has the expertise to do heavy maintenance and therefore I prefer to drive to Kenn accommodated me with my F250 maintenance requirements. Tidwell Ford has the expertise to do heavy maintenance and therefore I prefer to drive to Kennesaw from canton even though there are other dealers closer to me. Matthew is a professional. He is diligent and greets you with a smile. I recommend anybody seeking service in their vehicle to give Matthew a call. More

VC helped me get into a new car quickly and easily! It was a perfectly smooth process! It was a perfectly smooth process! More

Turns out my 2020 F150 needed a new engine. Patrick handled things and coordinated such that it was done in about two weeks instead of the 4 to 6 weeks originally anticipated. Patrick handled things and coordinated such that it was done in about two weeks instead of the 4 to 6 weeks originally anticipated. More

Good customer service and work to do what they can for their customers. Will be a returning customer. their customers. Will be a returning customer. More