Jim Tidwell Ford

Very attentive to our needs, also very caring. I ended up in the hospital with double pneumonia after my initial contact with the dealership via email. Brandon emailed me a couple of times to see how I was d in the hospital with double pneumonia after my initial contact with the dealership via email. Brandon emailed me a couple of times to see how I was doing. That was the deciding factor for using this dealership :) More

My wife and I were looking for a new car to replace her Yukon XL. We made several visits to Tidwell Ford and worked with Dick Warren. We told him we were going to go test drive other cars, including the Yukon XL. We made several visits to Tidwell Ford and worked with Dick Warren. We told him we were going to go test drive other cars, including the Toyota Highlander. We appreciated the fact that Dick was very low/no pressure. He was very helpful and not pushy at all. We went through several iterations of what we wanted but ended up being very satisfied after a lengthy search with our new Limited. Couldn't be happier. All of the people at the dealership were great. More

Dick was extremely patient and helpful. Even when there were other customers looking at the car I wanted, he still made it happen. The man jumped through hoops to get me into my RX-8. Me being a first time were other customers looking at the car I wanted, he still made it happen. The man jumped through hoops to get me into my RX-8. Me being a first time buyer made my payments a bit higher than I would have hoped for, but nonetheless, it was a great experience, and Dick made sure to find every single way to get me where I wanted to be. Thank you! More

Dick was great to work with no high pressure and very patient while we tried all the convertibles on the lot. Process for entire purchase was lengthy, need to speed up the process, but pleased overall w patient while we tried all the convertibles on the lot. Process for entire purchase was lengthy, need to speed up the process, but pleased overall with the service and knowledge of Dick and the service manager, Pat. Thanks love the wind blowing in our hair! Mike Conyer More

After browsing the inventory at the this dealership, I was approached and helped in a timely manner. The salesperson was happy to answer all of my questions and spend the approriate time with me. I did n was approached and helped in a timely manner. The salesperson was happy to answer all of my questions and spend the approriate time with me. I did not feel pressured at any point to purchase a car or make a hasty decision. After deciding to purchase a car, my salesperson was patient and stayed with me throughout the entire process. I did feel that I got a good deal -maybe not as low as I would have wished, but overall I was satisfied with the final price and I did think the price was better when I compared to other similar vehicles for sale in the area. The only major drawback of my experience was that the car purchasing process took a very long time. I was there on a Saturday, and it took a total of almost 6-7 hours. More

Richard "Dick" Warren was THE BEST salesman. He was straight forward, informative, honest and patient with us the entire day. We never felt like we were being "sold" a car- he just offered the fact was straight forward, informative, honest and patient with us the entire day. We never felt like we were being "sold" a car- he just offered the facts and gave us time to make decisions. I highly recommend this dealership and especially this sales associate. We bought a beautiful car from him and he saw it through til the end including "touch-ups" and detail work. He was wonderful and I have to commend Jim Tidwell Ford to hiring such a friendly professional associate. More

Can't remember associates name that did my financing but was very impressed with her service as well... Sales associate Dick Warren was very helpful and really spent time with making sure i was totally sat was very impressed with her service as well... Sales associate Dick Warren was very helpful and really spent time with making sure i was totally satisfied. More

Took my 2003 Ford Excursion in for a tune-up (change the plugs) $300+. It was running fine but I bought it used on 1/26/12 with over 126,000 miles. When I got back from them it was running terrible! They b plugs) $300+. It was running fine but I bought it used on 1/26/12 with over 126,000 miles. When I got back from them it was running terrible! They busted a COP and wanted $600 to fix it!!! They agreed to fix their work for another $189.00? They break and you pay! More