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Jim Tidwell Ford

Kennesaw, GA

4.7
729 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 729 reviews

July 23, 2013

I found the used 2010 Chevy Colorado with 12700 miles on it through Cars.com. Offered at Jim Tidwell Ford in Kennesaw, Ga. A 187 mile trip for me. They called me on a Sunday morning to let me know the v More

by fishinbiker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman Patrick, Finance dept. Amber
May 24, 2013

The day prior I contacted Robert Lavoie, Internet Salesman and exchanged emails to request a test drive of a specific vehicle the morning of May 24, 2013. That morning I confirmed by phone appointmen More

by johnwelstead
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Lavoie and salesman in a white polo
Jun 12, 2013 -

Jim Tidwell Ford responded

We are sincerely sorry for the inconvenience of your experience. We truly want to put you into the car of your choice and for you to enjoy our service. If there is anything we can do to ensure this, please let us know.

May 05, 2013

We recently purchased a new Ford F-150 FX4 truck. The Ford sales person, Dave Lawrence, we spent most time with was very friendly, pleasant and knowledgeable. The test driving and purchase experience wen More

by truck4us
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lawrence
April 01, 2013

They did an engine recall and then less than a month later motor blew they stated it was something I must have done to break it because they could not have possibly damaged an engine. I have never had a More

by nolonger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat McConville, Chris Crist, Brandon, and service advisor
Jun 12, 2013 -

Jim Tidwell Ford responded

We are sincerely sorry for the inconvenience of your situation. We truly want you to enjoy your vehicle and the service we provide. If there is anything we can do to ensure a more satisfying experience, please let us know.

January 20, 2013

I had been interested in the Edge for a long time, but it just wasn't in my budget. But when I noticed the fantastic deals Jim Tidwell had to offer, my husband and I couldn't resist. The entire car buying More

by loribelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Warren
January 01, 2013

We were not in the market for a new car but Jeff was an awesome salesperson. He had patience and was willing to work within our budget. He was funny and made my kids laugh during the few hours that we were More

by stacey.warshowsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Avery
December 21, 2012

Tabitha was very informative and very helpful. She was very patient with us as we went through the processes of elimintion of the vehicles we wanted to test drive and see which was the best fit for us. Sh More

by babass63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Payne
December 17, 2012

This is the 2nd very good buying experience I have had at Jim Tidwell Ford. The sales staff is very friendly, they are not pushy, and they genuinely seem like they are there to help you, not themselves. Th More

by becca0083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Warren
December 12, 2012

I found the listing on Ebay for the car I really wanted. I have a friend who works for a local (Birmingham) Ford dealership and I asked his opinion of the car, price, and Jim Tidwell Ford. He said I couldn' More

by JonathanWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Dick Warren
September 10, 2012

Very attentive to our needs, also very caring. I ended up in the hospital with double pneumonia after my initial contact with the dealership via email. Brandon emailed me a couple of times to see how I was d More

by jennifer.s.brown.35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
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