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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
594 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 594 reviews

September 27, 2024

The service was quick and painless. michael went above and beyond helping me get back on the road safe snd sound. More

by lindylucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 03, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

The work that was requested was done on time and done right. Kelsie was great! More

by Rhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie
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Sep 29, 2024 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

I dropped off my truck to have it looked at because it was making a weird noise in the rear driver side, they inspected it, and told me all the things that was going on with it. Gave me a quote & option t More

by coore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 03, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cris here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Brandon and Nathan Great. Over 10 years plus of service with Jim Tidwell Ford. Perfect More

by lholloway61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan F and Brandon J
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Sep 28, 2024 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2024

Friendly staff, work performed as promised, did have a long wait for vehicle. Will return More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, in the service department
Report | Print
Sep 28, 2024 -

Jim Tidwell Ford responded

Hi Ken, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2024

Outstanding work as always. I have used Tidwell since 2011. Always great work and a nice large area if you want to wait More

by Bill G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Christa
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Sep 28, 2024 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Jonny did a great job insuring my voucher was applied to my service. He also kept me informed More

by justjack888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Report | Print
Sep 28, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2024

The service department is very reasonably priced and friendly. Kelsey went above and beyond to help me! More

by Keezac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
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Sep 16, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with Kelsey! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

They helped me immediately and curiously. They were very busy took 3hrs for oil change More

by patcorley18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Report | Print
Sep 20, 2024 -

Jim Tidwell Ford responded

Thank you for the feedback! The team is glad to hear they were helpful and courteous, even during a busy time. Apologies for the longer wait on the oil change, and your patience is appreciated. If there’s anything more that can be done to improve your experience, please don’t hesitate to reach out. Your business is valued!

September 13, 2024

Tidwell Ford and the employees thereof have always provided thorough and respectful service. I will continue to take my truck there for service. My service advisor on this occasion was Justin and he w More

by erikbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 15, 2024 -

Jim Tidwell Ford responded

Hi Erikbautista, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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