Jim Tidwell Ford

Service department that cares This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the de This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the department you always here recommended. I worked in the car business for over 8 years in every position up to sales manager! Recently i was staying in my North GA house for the summer and the rear window failed on my truck. With it raining every day, i was not happy that the water was coming in my truck. I called the local ford dealer because it was under warranty. They told me it would be Thursday before they could get me in. They also told me they had a truck with a similar issue and they had been working on it for over 3 weeks with it reoccurring! Luckily i had Justin's Cell number a Jim Tidwell, I sent him a text Saturday afternoon. His reply was amazing, Get here Monday morning and i will fit you in. We have fixed a lot of these. I got there at 9 am and they had my truck fixed and back to me in less than 3 hours. In the car business this is unheard of, let alone from one of the biggest dealerships around. It was never wait on us, it was more let me see how fast and high we can jump to make you happy. Well Justin and the other service employees at Jim Tidwell did just that! I don't care what the drive is i will never take my truck to another dealership again! More

All around great service i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered a very decent area to wait n have coffee very impressed very much so! More

Great Service Experience At Jim Tidwell Ford! Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and I am usually in and out quickly. More

"Quick, easy, friendly and very rewarding!" I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then g I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then greeted by a Ford representative. He allowed us to take a test drive, was very caring and friendly, and really worked with us to get the price range within ours and that day we walked out being sold a great truck at the very best price we could have gotten it for. I recommend Jim Tidwell ford dealership to anyone looking for an easy, friendly and quick customer experience. More

Wonderful experience with Chuck DeCarlo! My fiance decided out of the blue that he wanted a new Ford F-250 Platinum. We found one that we really liked at Jim Tidwell Ford. We showed up that S My fiance decided out of the blue that he wanted a new Ford F-250 Platinum. We found one that we really liked at Jim Tidwell Ford. We showed up that Sunday to see (and hopefully purchase ) the truck. We were greeted kindly by Chuck DeCarlo. We found out that, unfortunately, that truck had already been sold. Despite that Chuck, along with his manager Mike Stimmel, went above and beyond to find us a truck that was exactly what we were looking for! We liked the replacement that they found even better than the truck that we came in to look at! If you are looking for a new Ford, I recommend seeing Chuck DeCarlo to make that purchase! More

Awesome Our Ford representative was very friendly and really took the time to work with us on our new truck purchase. If you are looking for a car or truck g Our Ford representative was very friendly and really took the time to work with us on our new truck purchase. If you are looking for a car or truck go see Vernon at Jim Tidwell Ford. More

Most efficient Ever! I've bought many cars and dealt with dealerships in many states, but never has the process been so easy and efficient as Jim Tidwell. I corresponded I've bought many cars and dealt with dealerships in many states, but never has the process been so easy and efficient as Jim Tidwell. I corresponded with Scott Sabulsky via a lead from TrueCar, advised him what I was looking for in the deal. When I arrived the car was out front, and once we drove it, TrueCar price was honored without a problem, Trade amount was the best offer I received, Finance was quick (very rare in 99% of dealerships) and I was out of there with a clean new car in a little over an hour. More

My First Car I am so very pleased with buying my first car at Jim Tidwell. They were completely flexible and did everything possible in order to make getting my fi I am so very pleased with buying my first car at Jim Tidwell. They were completely flexible and did everything possible in order to make getting my first car a reality! I needed a bigger car as I have an 8 month old. They walked through everything with me, fought on my behalf to get me the best interest rate possible and handled my trade in so well. I could not be more pleased. If you need a car, they are where to go! :) More

Thank you, Jim Tidwell Ford. The dealership sold me a certified used car that was horribly dirty, the dash had soda spilled inside it, around the arm rest, seat belt stains, and I The dealership sold me a certified used car that was horribly dirty, the dash had soda spilled inside it, around the arm rest, seat belt stains, and I didn't notice had stains on the rear seat. The rear seat was also later ruined by the window tint guy and the dealership promised me a USED seat and never delivered on that promise (now 4 months later). Was given 3 free oil changes for my problems but when I took my car in for service, they returned it to me with oil spilled all over my engine bay and fender. My car began to smell very bad after the second month, once I started using the AC and I found that my cabin air filter was nearly black and disgustingly dirty, when I gave it back to the dealership they purchased me a new one that they had to order because they didn't have any in stock. My throttle body also went out after the third month of owning the Certified Used car, luckily the dealership took care of that and put me in a rental. The general manager told me he would work with me to get me out of my car but still didn't deliver on that promise after 3 weeks. If you want to be treated like a number, I fully recommend this dealership. You will just be another check mark on their sales board. Update 1: Dealership is working very hard to make previous problems right. They have found me a better fitting vehicle and will be delivering on all promicies from previous statements. They are showing that they truley care about the situation and have tried very hard to make me happy. Jonathan is a great salesman and has helped work with me throughout the whole process, if you do go by the dealership, I would tell you to deal direclty with him. He isn't a push over salesman that only cares about the sale. Update 2: The General Manager and Pre-owned Sales Manager worked extremely hard to make this whole deal right for my family and I. The dealership showed a great improvement from my first visit and I do 100% appreciate all the work everyone put into my new car. The pre-owned sales manager used many resources to ship me a car extremely quickly once we found the right one and to fulfill all promises. They made me very happy today when they called me with my 3rd and final update telling me my new car had just arrived and worked even harder to get me in and out of the dealership within an hour after we agreed on the new car. Thank you again Jim Tidwell Ford, keep moving in this direction! More