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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
654 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 654 reviews

December 09, 2024

Service Dept-terrible. People look at you and don’t say anything. You just stand there and then when someone does say something, it’s, “someone will be right with you” I w More

by stevepolite
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 12, 2024 -

Jim Tidwell Ford responded

stevepolite, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Thank you, Jeremy Smith General Manager jsmith@group1auto.com

December 06, 2024

Jonny has always helped me with my needs and never disappoints. He is great about getting me in and out as quick as possible. Thank More

by Pruning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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Dec 08, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with Jonny! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

When I go they listen to me and they try to take care of whatever the issue is in a timely manner More

by robina.overholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bass
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Dec 20, 2024 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

On a road trip with a friend and dog! Car broke down and googled ford dealership. This place was excellent. Candace our service tech was so helpful patience and kind. Put us in touch wi More

by meheidl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace waterman
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December 01, 2024

Today was an excellent day quick fast oil change also in a great price Service advisor was A+ More

by Jimjam_123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My server Advisor
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Dec 03, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Jonny Streetman did a great job. I just wish Ford would support their dealers with enough inventory to support them. I was without my for total of five days, plus I spent >$300 on re More

by jim.brink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Dec 02, 2024 -

Jim Tidwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2024

Great and quick service! They also have a nice lobby where you can sit and wait. More

by Jetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 02, 2024 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Justin Armstrong in service was great in handling all my service needs. Very knowledgeable. Would recommend More

by Jpclearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Armstrong
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Nov 29, 2024 -

Jim Tidwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 26, 2024

Had a great overall experience from getting to buying to leaving. Everyone was super friendly and made sure all of our questions were answered More

by zjshoward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary K
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Nov 28, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

November 23, 2024

Chris in service was awesome. I came there once before but my service rep wasn’t that nice. Chris has helped you to earn back my business. More

by edavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 25, 2024 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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