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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
594 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 594 reviews

October 10, 2024

Excellent dealership. This is the best car buying experience we've had. All the people working there provide great customer service. More

by kirsten.rosamilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Zachary, Mark
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Oct 13, 2024 -

Jim Tidwell Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2024

Good experience. My service advisor Jim Nestor, was courteous and friend. Took care of me immediately upon my arrival. All work was accomplished in a timely manner. More

by mikeknight737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Nestor
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Oct 13, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with Jim! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2024

Very friendly, truck was ready timely, price was reasonable, and they provided me transit home for free More

by usa007bond@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 13, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

NES McFarlan was quick, efficient and courteous. He was in the service aisle when I arrived. Didn’t have to go in and wait on someone to help me. More

by Yogrant
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nes McFarlan
Report | Print
Oct 12, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2024

The service work done at the dealership is fine. It’s just a little irritating when you walk into the dealership and there are three or four service advisor sitting at their desk and no one even loo More

by Jsprat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and Josh
Report | Print
Oct 12, 2024 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 427-5531 when you have a chance. Thank you, and we look forward to hearing from you.

October 05, 2024

As always, Jonathan Streetn, customer service is professional, informative and precise. He detailed service, cost and timing for me, offering me a Lift, back to the house. Customer Service skills 👍 More

by amada1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetn
Report | Print
Oct 12, 2024 -

Jim Tidwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Damage to the door from being opened in a tight area and scratching of the door seals. More

by dylanoden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris- Service Rep.
Report | Print
Oct 10, 2024 -

Jim Tidwell Ford responded

dylanoden, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience with us. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jeremy Smith General Manager jsmith@group1auto.com

October 04, 2024

Attentive, respectful a d friendly. Patrick provided accurate and timely estimate. The work was completed as promised More

by Cliffwaddington1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Oct 12, 2024 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2024

Service department completed my appointment on time and communicated well. I appreciated the clear communications. More

by nhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habyan, Matthew
Report | Print
Oct 06, 2024 -

Jim Tidwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 28, 2024

I had a great experience here! I was from out of town and having truck trouble. Michael Guittar was so nice and helped me a great deal. They did a diagnostic and kept me well info More

by fletch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
Report | Print
Oct 02, 2024 -

Jim Tidwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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