Jim Tidwell Ford

Very helpful and quick service. Candace took care of my car for an oil change and get checked out. I didn't end up picking out up until later in the day, but the vehicle was ready n Candace took care of my car for an oil change and get checked out. I didn't end up picking out up until later in the day, but the vehicle was ready not long after I dropped it off. More

Never again would I deal with them. Their service Dept is the Worst dealership I have felt with on the planet. Rude disrespectful and lies and twists the truth to make you look like yo Their service Dept is the Worst dealership I have felt with on the planet. Rude disrespectful and lies and twists the truth to make you look like you need to pay them lots of money while inflating their efforts. And will tell you they did work that they didn’t actually do. Stay away from them. I have had to cite fr the manufacture and have three cases open so far bc of that dealership company!!!! I even have video evidence of the cruelty they have displayed towards me. Definitely stay away from them! More

I’m very impressed with this dealership from their general manager to their sales staff, They are knowledgeable and friendly and make the buying process pain-free. I was so impressed with my first pur general manager to their sales staff, They are knowledgeable and friendly and make the buying process pain-free. I was so impressed with my first purchase there that I sent my son the next week who also purchased a vehicle from them. More

Johnny at the service desk was wonderful. He kept me informed the whole time I was waiting. Kudos to Johnny and Caleb. He kept me informed the whole time I was waiting. Kudos to Johnny and Caleb. More

My wife’s father passed away so I was going to make an unexpected 1200 mile trip. I was due for an oil change and tire rotation. I called Friday and Michael looked at a tight schedule, but still got me in unexpected 1200 mile trip. I was due for an oil change and tire rotation. I called Friday and Michael looked at a tight schedule, but still got me in. He was polite, positive, considerate and quite professional. So in and out in 2 hours! He and the dealership exceeded my expectations. More

Easy to set up an appointment for service, and the representative always calls me if it needs anything else. representative always calls me if it needs anything else. More

I have bought a car and have had service down. Both went very well in time and smooth. Both went very well in time and smooth. More

They were timely, they did professional work and are very well priced. No complaints ay all. well priced. No complaints ay all. More

All the employees in the service department are helpful and kind. I would recommend going there. and kind. I would recommend going there. More

I purchased my F-150 and with less than a 160 miles on it, I had an issue with the tailgate. I went to Jim Tidwell Ford, walked into the service department and said I need help. I explained I am in the mi it, I had an issue with the tailgate. I went to Jim Tidwell Ford, walked into the service department and said I need help. I explained I am in the middle of moving and I can't get my tailgate to operate. Immediately Bill Sharp stopped what he was doing and came out to see what he could do. After painless attempts it was apparent it wasn't a simple fix. He got me into the service department the next day. Understanding I was moving, he introduced me to Alexis Dinghy who walked me over and assured me we are going to get truck for you. I continued my move with the mental pickup and had my truck back shortly. Thank you guys for working so hard! More