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Jim Tidwell Ford

Kennesaw, GA

4.6
661 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 661 reviews

July 07, 2023

Excellent service today from Caleb. He was extremely knowledgeable about my Ranger’s maintenance sched, and the extras that should be done, and all svcs I’d questioned him about. He e More

by Ranger FX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
Aug 08, 2023 -

Jim Tidwell Ford responded

Thank you for acknowledging Caleb for his professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review are very much appreciated and it would be our pleasure to assist you again.

July 04, 2023

I always get excellent service here. It’s also a relatively nice place to wait for the service to be completed. My service advisor, Patrick, is a pleasure to work with. More

by MRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 06, 2023 -

Jim Tidwell Ford responded

Hi Mrk, we are very happy to have provided you with such a positive experience!

July 03, 2023

They said they’d take of us and they took very good care from service advisor to the senior manager More

by Mjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Bill and Josh
Jul 07, 2023 -

Jim Tidwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

I had a service appointment and the drop off went well, but was never called that my vehicle service was done. At the end of the day before closing I called and the said it was complete, but that they need More

by ARB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin?
June 30, 2023

Professional and great people to work with. They have a service department you can trust. More

by Gerabourn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have any.
Jul 14, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 30, 2023

Service writer was great- however compared to other dealerships the greeter was non existent , had to go find help More

by simont229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
Aug 03, 2023 -

Jim Tidwell Ford responded

We read our reviews and appreciate your feedback on your service visit with us. Ensuring your satisfaction is our ultimate goal and we are pleased to know your service writer was able to provide you with the great service you deserve. Jim Tidwell Ford appreciates your business and looks forward to the opportunity to assist you again.

June 30, 2023

Sam was my salesman. The transaction was the best I've ever had buying a vehicle. Everyone was extremely helpful in the whole dealership, even the parts department where More

by acguyjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 02, 2023 -

Jim Tidwell Ford responded

At Jim Tidwell Ford, it is our top priority to ensure that you are satisfied with our dealership's services, and we are pleased to hear that we have succeeded in providing you with a great sales experience! It is also wonderful to know that Sam and our parts department personnel were able to assist you proficiently. We appreciate your Five Star review and we hope to have the opportunity to assist you again in the future.

June 29, 2023

Jim Tidwell Ford always treats me with courtesy when my vehicles are in for service. More

by evo8owner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Donghi
Jul 13, 2023 -

Jim Tidwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

I have been buying cars for over 25 years and this place just gave me the best experience. Luis Gomez was my sale rep and he took care of me from the first time we spoke on the phone to making the dealershi More

by nkruse
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Jul 13, 2023 -

Jim Tidwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

I was disappointed in the sales process. The sales person was great but the sales manager was rude and made inappropriate comments about the sales person in front of me. Then they committe More

by Dan Singleton
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t remember names
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