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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
661 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 661 reviews

July 24, 2023

Mike Gregg gave excellent customer service. Great deal and I Highly recommend to anybody looking for a new or used vehicle. More

by Itsourpleasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gregg
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Aug 01, 2023 -

Jim Tidwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford.

July 21, 2023

I had service done today on my Ranger. I was checked in by Mr. Streetman. He was extremely courteous and professional. He constantly provided updates on the progress of the repair. More

by darrell_m4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Streetman
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Sep 01, 2023 -

Jim Tidwell Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mr. Streetman went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 21, 2023

Fantastic service by Jonny S. He was always present to answer my questions and let me know how long the service would take. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Sep 01, 2023 -

Jim Tidwell Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jonny met your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 20, 2023

It was a last minute service booking and I managed to get my oil changed the same day . Excellent customer service, highly recommended! More

by neilcapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jul 28, 2023 -

Jim Tidwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 19, 2023

The men were very kind and kept me updated as to the progress and got me out of there in a timely manner! More

by evebradleymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 29, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Jul 29, 2023 -

evebradleymorris responded

You’re welcome!

July 17, 2023

Johnny S was great and had my car done the same day without any hassle. More

by jared t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny S
Report | Print
Jul 25, 2023 -

Jim Tidwell Ford responded

We are thrilled that you had a pleasant service visit!

July 13, 2023

It’s always an easy process when I go to Jim Tidwell. Thanks, Jonny for always being helpful. More

by jasonhixon@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Report | Print
Jul 19, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 13, 2023

Each person had no idea what the other person was doing keep asking for information and not forwarding it to the person asking for it that’s from the bank and myself More

by robert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cruz
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Aug 13, 2023 -

Jim Tidwell Ford responded

We strive to make sure you are satisfied with our services and welcome any feedback on ways we can improve. We apologize for any inconvenience you may have experienced on this visit, but please be assured, we will be looking into the issue. Thank you for your business and for taking the time to review our services. We hope to assist you again in the future.

July 12, 2023

I love this dealership very good service friendly service friendly staff helpful customer service fast service More

by pateli27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petrick
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Aug 01, 2023 -

Jim Tidwell Ford responded

We are so happy to read such a great review about Jim Tidwell Ford!

July 08, 2023

The service manager Josh and his staff are really amazing with customer service. They make me not feel so bad about spending over $600 for two keys for our 2017 Explorer. 🤣 I will say that this is the best More

by aricjohnson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Josh
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Aug 08, 2023 -

Jim Tidwell Ford responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the service provided by Josh and the service staff and it will always be our pleasure to service your vehicle. Know that we value your business and thank you for your Five-Star review. Jim Tidwell Ford will look forward to providing you with exceptional service in the future.

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