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Jim Tidwell Ford

Kennesaw, GA

4.6
661 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 661 reviews

August 02, 2023

Nice customer service , clean facility, using this place for over a year and always is a pleasure to have my car mantenance here. More

by willy.hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
Aug 08, 2023 -

Jim Tidwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2023

Streetman went above and beyond to make sure my truck was taken care of. He provided excellent customer service and kept me informed about the progress of service. Finally, he gave me a discount that all cus More

by Ngata47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Aug 08, 2023 -

Jim Tidwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2023

Great service provided in a timely manner. Would recommend this service representative to others without reservations. More

by Wdebnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 02, 2023 -

Jim Tidwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2023

The staff was very courteous and attentive to my needs and they kept me informed. More

by pamgfreeman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 02, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 31, 2023

I purchased a used Ford Ranger from this dealership and couldn't be more pleased with the outcome. They were extremely responsive and sent all the information as quickly as possible. Given I lived 2 hours More

by Craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VC
Aug 02, 2023 -

Jim Tidwell Ford responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 28, 2023

My service tech, Jonny, was courteous and forthcoming with options, price, ect during my routine visit for an oil change. I have no complaints. More

by konajunkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Aug 03, 2023 -

Jim Tidwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford.

July 28, 2023

Great service, great atmosphere, great people that are dedicated to meeting and/or exceeding your needs. More

by horacioreyes123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman, Josh Bass
Aug 03, 2023 -

Jim Tidwell Ford responded

We're so happy we were able to help you out!

July 27, 2023

Met all commitments and on time. Very friendly and responsive. Will definitely continue to use Tidwell Ford in the future. More

by CBCC12Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Michael, Johnny
Jul 30, 2023 -

Jim Tidwell Ford responded

We appreciate your positive review about your recent experience with us!

July 26, 2023

Everyone employed at Tidwell Ford works had to make sure the customer is happy about their visit. More

by jcathy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Alex
Jul 31, 2023 -

Jim Tidwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford.

July 25, 2023

Originally scheduled for Saturday at 9am . I arrived before then and found out I had to leave the car all day! The dealership was down to two mechanics and I was number 15. This couldn’t be po More

by JohnnyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
Aug 01, 2023 -

Jim Tidwell Ford responded

We appreciate you taking the time to leave us this feedback.

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