Jim Tidwell Ford
Kennesaw, GA
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Was very unprofessional, I called in to put down payment to reserve a truck I wanted, I was assured that the truck was still available and I made arrangements to fly down to pick it up. 4 days later I was to reserve a truck I wanted, I was assured that the truck was still available and I made arrangements to fly down to pick it up. 4 days later I was called by Kevin and he told me that truck was sold 1 day ago. On top of that they ran my credit for no reason. More
Very customer oriented, great communication during service and quality employee! Glad to see people who actually care, working hard for their company and for the benefit of the customer and your team service and quality employee! Glad to see people who actually care, working hard for their company and for the benefit of the customer and your team! Had recently switched dealerships for service and will continue to come to Jim Tidwell Ford for my service needs!! More
Great Service Department! ! Always top notch service, friendly, fair and honest!! Always take my vehicle here when service is needed. I know it's been done right!! ! Always top notch service, friendly, fair and honest!! Always take my vehicle here when service is needed. I know it's been done right!! More
Today’s visit was quite organized. A lot of paperwork involved in auto service now; it’s kinda laughable. The associate was pleasant, efficient and the service was quick. They have a c A lot of paperwork involved in auto service now; it’s kinda laughable. The associate was pleasant, efficient and the service was quick. They have a comfortable waiting area space. It would be nice if vending was available as I did not see one around, not that I needed it—I brought my own snack for my wait. I’ll continue to use this Ford dealer as I haven’t been impressed by the others that are nearby. More
A very friendly dealership that is very attentive. Service options are good and so far, each encounter has been quickly handled. I usually wait in the service area. Oil changes are fast. Service options are good and so far, each encounter has been quickly handled. I usually wait in the service area. Oil changes are fast. More