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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
662 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 662 reviews

October 03, 2023

Excellent service. My service advisor was amazing. Courtney Brown. I had a chance to speak with the service manager Josh Bass, who I can see is on Top of his game at Ti More

by andersonthomas727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
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Oct 05, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had an excellent service experience at Jim Tidwell Ford and that your service advisor, Courtney, provided amazing service. It's also great to know that you had a positive interaction with the service manager, Josh. A great service experience, from start to finish, can make all the difference. Thank you for sharing your feedback!

September 30, 2023

I’ve always had a good experience when I visit the dealership. The sales staff is always very nice. More

by twila_whitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Oct 03, 2023 -

Jim Tidwell Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

My first experience at Jim Tidwell service department was at best mediocre. This 2nd experience was significantly better. It did take like four days to get my truck back, but it was overall a good experience More

by curtis.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi
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Oct 03, 2023 -

Jim Tidwell Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

The customer service is excellent and friendly. The promise to keep the customer updated is kept More

by mervpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady, can't remember name
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Oct 04, 2023 -

Jim Tidwell Ford responded

We are thrilled to have provided you with an excellent and friendly service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 26, 2023

Wonderful customer service. I really appreciate the things they went through to get the deal done in a timely manner. More

by c.scott22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keven
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Sep 28, 2023 -

Jim Tidwell Ford responded

We are glad we could help!

September 26, 2023

Micheal was a big help today, and the deal offered by the dealership was a great value. More

by Stephen_Dyer1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 28, 2023 -

Jim Tidwell Ford responded

We are excited that Michael provided you with a helpful service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 26, 2023

Excellent service by Michael very accommodating and professional Helpful and courteous. Attentive and and knows his business More

by akossnasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 28, 2023 -

Jim Tidwell Ford responded

We are excited that Michael provided you with a professional and courteous service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 24, 2023

Michael in the Service Department always takes care of my service needs and does a fine job! More

by rwforrester85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 26, 2023 -

Jim Tidwell Ford responded

We are thrilled that Michel provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 21, 2023

Jamie Melendez and Mike Gregg did an awesome job getting us the deal we needed. The best sales experience I have ever had at a dealership. They are not pushy and want you to be happy with your purchase. More

by Cmjay32389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Melendez, Mike Gregg
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Sep 23, 2023 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! At Jim Tidwell, your satisfaction is our ultimate goal and we are pleased to hear that Jamie and Mike were able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

September 20, 2023

Jim Tidwell Ford Service Dept did a great job on repairing the vehicle and provided accurate times for pickup of More

by Mark Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar and Service Manager Mr Sharp.
Report | Print
Sep 23, 2023 -

Jim Tidwell Ford responded

It's wonderful to hear that the Jim Tidwell Ford Service Department did a great job repairing your vehicle and provided accurate pickup times. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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