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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
697 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 697 reviews

March 15, 2024

Our experience was very easy and precise. Really enjoyed working with VC. He was great to work with. More

by James.Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VC
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Mar 16, 2024 -

Jim Tidwell Ford responded

That's fantastic to hear! We're glad that your experience was easy and precise, and we appreciate your feedback about VC. We strive to provide excellent service, and we're thrilled that he was great to work with. We're here to help and ensure your satisfaction with our services.

March 14, 2024

The service center provides friendly and professional service. They staff are willing to answer questions and go the extra mile More

by Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 16, 2024 -

Jim Tidwell Ford responded

That's great to hear! We're glad that the service center provides friendly and professional service and that the staff are helpful and willing to go the extra mile to assist you. We're here to help and ensure your satisfaction with our services.

March 12, 2024

Patrick did a great job with me and my vehicle this week. Courteous and communicative. Far better experience than last time More

by DaveandRoseReich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 15, 2024 -

Jim Tidwell Ford responded

We're delighted to hear that Patrick provided you with great service for you and your vehicle this week. Your satisfaction is our priority, and we're committed to delivering excellent customer experiences. We appreciate your feedback and are pleased to know that your experience was far better than last time. Thank you for choosing us, and we look forward to serving you again!

March 08, 2024

This was my first time doing business with this dealership but it was amazing. Justin helped me out and resolved the issue I was having from another ford dealership. More

by Zap5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 11, 2024 -

Jim Tidwell Ford responded

We're delighted to hear that your experience with our dealership was amazing and that Justin was able to help you resolve any issues. Customer satisfaction is our top priority, and we appreciate your positive feedback. We look forward to serving you again in the future!

February 29, 2024

The service manager has amazing communication and explanation any questions or concerns I had!!. Felt very comfortable with my car at Jim Tidwell Ford More

by Gaarcher31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny streetman
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Mar 03, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that the service manager at Jim Tidwell Ford provided amazing communication and addressed any questions or concerns you had. It's great to know that you felt comfortable with the service on your car. We appreciate your business and look forward to serving you again in the future!

February 29, 2024

Jonny in the service department was a big help & Evan the technician is the best I’ve ever come across More

by drinkwinejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny, Evan
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Mar 03, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that Jonny in the service department was a big help and that Evan, the technician, impressed you as the best you've ever come across. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

Service experience has been great. I purchased my car here eight years ago and have continued to bring it here for service. The service team is so attentive. More

by goddess_yarns_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

It's wonderful to hear that your service experience has been great and that you've continued to bring your car to the dealership for eight years. The fact that the service team is attentive speaks to their commitment to providing excellent customer service. Thank you for your loyalty, and we look forward to continuing to meet your automotive needs! Safe and happy driving!

February 27, 2024

Very polite and caring of my vehicle, took care of all my needs. Driving better than before More

by shawnowens71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
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Feb 29, 2024 -

Jim Tidwell Ford responded

We appreciate your kind words and are delighted to hear that you had a positive experience with our dealership. Our team is committed to providing excellent service and ensuring that your vehicle is well taken care of. Safe travels, and we look forward to serving you again in the future!

February 27, 2024

I really like dealing with Jonathan in service department. Great job all around. I recommend Tidwell. More

by Djcerlanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 26, 2024

This was our first experience at Tidwell Ford and it was very pleasant and comfortable. Jonny Streetman, Service Advisor was very professional and customer oriented. He explained all of the service procedur More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman, Service Advisor
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Mar 02, 2024 -

Jim Tidwell Ford responded

We are delighted to hear about your positive experience at Jim Tidwell Ford during your first visit. It sounds like Jonny, the Service Advisor, provided excellent customer service, explaining the service procedures thoroughly and ensuring you were comfortable with the process. It's great to know that the overall service experience and Jonny's friendly and patient manner have made you consider Jim Tidwell Ford for your future vehicle needs.

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