Jim Tidwell Ford

The service department completed the warranty repair without an issue! Thank you for the service! without an issue! Thank you for the service! More

Josh and Johnny are customer centric, always keeping your updates and ensuring you’re 100% satisfied with the service. updates and ensuring you’re 100% satisfied with the service. More

Clean, professional, courteous and understanding staff who went above and beyond for me last week who went above and beyond for me last week More

Was able to quickly book a service appointment online within a day. Other dealers had no availability for weeks. I showed up early and vehicle was taken right in. I got four services completed the same d within a day. Other dealers had no availability for weeks. I showed up early and vehicle was taken right in. I got four services completed the same day! More

People are nice and helpful. Sometimes takes over a day to get car back since they usually are super busy. Seem honest. Sometimes takes over a day to get car back since they usually are super busy. Seem honest. More

First time having service here, very satisfied, will definitely be back again . I highly recommend Jim Tidwell. definitely be back again . I highly recommend Jim Tidwell. More

The rep was patient and very helpful in explaining my issues and gave me the answers and support needed to understand my issue! issues and gave me the answers and support needed to understand my issue! More

Service managers give fast and efficient check in of vehicle. They also communicate service to be provided with explanations of the expected process. Busy area , I’m pleased with results technicians p vehicle. They also communicate service to be provided with explanations of the expected process. Busy area , I’m pleased with results technicians provided for my vehicle. More

I recently visited Tidwell ford to have my truck serviced. I was thoroughly pleased with the personal service and care for my truck. .The service advisor was friendly , professional and most knowled serviced. I was thoroughly pleased with the personal service and care for my truck. .The service advisor was friendly , professional and most knowledgeable about my needs. The service was completed as promised with overall inspection of my vehicle that went beyond my expectation. Also a lift was provided for my return home as well as to return to pick up my truck. Kudos to Tidwell Ford for great customer service. More

The shop found a problem covered by a TSB, but had to order the wiring harness. They returned the truck, called me when the part arrived to promptly schedule the replacement, and finished the repair wit order the wiring harness. They returned the truck, called me when the part arrived to promptly schedule the replacement, and finished the repair with less than a day of downtime. More