Jim Tidwell Ford

Service department was very easy to schedule an appointment. Service person Matthew was very professional and helpful. He explained the service procedures and was exact on the time line the service appointment. Service person Matthew was very professional and helpful. He explained the service procedures and was exact on the time line the service would be. More

First time trying them out, further away but they scheduled the appt, I showed up and they completed it within the time as stated. I will definitely be back. scheduled the appt, I showed up and they completed it within the time as stated. I will definitely be back. More

Excellent Ford dealer that also services Lincoln cars. Highly recommended by my family, full service desler Highly recommended by my family, full service desler More

My Ford Ecosport broke down on my way to St. Louis, about 3 miles from Jim Tidwell Ford. Service writer, Chris Terry gave me great service. He arranged for us to get a car rental from Enterprise Louis, about 3 miles from Jim Tidwell Ford. Service writer, Chris Terry gave me great service. He arranged for us to get a car rental from Enterprise and the next day, my friend and I were on our way. The repairs and car rental are being taken care from Ford and both Ron Sitz and Josh Bass gave me excellent service. Thank you to your dealership for taking a tough situation and making it much easier! Sincerely, Ann F Sternberg More

Very kind new gentleman who looks like the actor Jon H. Benjamin provided fantastic service. I’m appreciative of the quality customer care! 10/24/24 3pm Benjamin provided fantastic service. I’m appreciative of the quality customer care! 10/24/24 3pm More

Yaser did a great job in assisting me as I was searching for the right truck to fit my needs. He was very professional, knowledgeable and demonstrated that he cares about his customers. I appreciate his pat for the right truck to fit my needs. He was very professional, knowledgeable and demonstrated that he cares about his customers. I appreciate his patience in working with me during this process. More

Very professional and helpful with the work that I was having done on my truck. The price was a little cheeper then the quote and finished a head of the estimated time it was going to take. having done on my truck. The price was a little cheeper then the quote and finished a head of the estimated time it was going to take. More

Good experience with Chris in the service department. He was very professional. Overall good experience. He was very professional. Overall good experience. More

Great customer service every single time! I highly recommend using Jim Tidwell for your service and purchasing needs! I highly recommend using Jim Tidwell for your service and purchasing needs! More

Quick speedy service. Matthew H is the service advisor I will always go to, very responsive, great explanation, fair and honest! Matthew H is the service advisor I will always go to, very responsive, great explanation, fair and honest! More