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Jim Tidwell Ford

Kennesaw, GA

4.6
593 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 593 reviews

November 04, 2024

JimTidwell ford dealership affords great customer service! I highly recommend this dealership to anyone looking for quality car repair!! More

by Ngata47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Nov 06, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2024

Went to help my son serving active duty Navy buy his first car. While this dealership told us to wait while they did some work on the car, they sold out from under us while we waited. This is after my s More

by Veteran Unfriendly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachery
Nov 07, 2024 -

Jim Tidwell Ford responded

Thank you for bringing this to my attention. I apologize for what happened during your visit as the vehicle was unavailable. I would like an opportunity to fix this and to earn your business. Please contact me at your convenience. I look forward to speaking with you and finding resolve. Jeremy Smith General Manager jsmith@group1auto.com

November 02, 2024

Great service! We will be coming back to this location. I highly recommend. 10/10 More

by Ellingdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Nov 04, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 02, 2024

Fast and convenient Thanks so much I really appreciate the professionalism received by the check in and check out time More

by ivanna28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 04, 2024 -

Jim Tidwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2024

High marks for Matthew at Tidwell Ford whom has accommodated me with my F250 maintenance requirements. Tidwell Ford has the expertise to do heavy maintenance and therefore I prefer to drive to Kenn More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matrhew
Nov 05, 2024 -

Jim Tidwell Ford responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

VC helped me get into a new car quickly and easily! It was a perfectly smooth process! More

by kali.sands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Varun Chopra
Nov 05, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

October 31, 2024

Turns out my 2020 F150 needed a new engine. Patrick handled things and coordinated such that it was done in about two weeks instead of the 4 to 6 weeks originally anticipated. More

by Delittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 05, 2024 -

Jim Tidwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

Good customer service and work to do what they can for their customers. Will be a returning customer. More

by mmkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 02, 2024 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

Johnny was my service advisor and he as always is a a huge help and always available! More

by mickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny service advisor
Nov 02, 2024 -

Jim Tidwell Ford responded

Hello Mickie, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2024

Service department was very easy to schedule an appointment. Service person Matthew was very professional and helpful. He explained the service procedures and was exact on the time line the service More

by Poppymc1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAtthew
Nov 01, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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