Jim Tidwell Ford

Jim Tidwell Ford of Kennesaw was amazing! Michael in the service center was very accommodating and understanding of my situation when it came to my work vehicle having a flat tire. He and his Michael in the service center was very accommodating and understanding of my situation when it came to my work vehicle having a flat tire. He and his team of technicians were able to fix it next day after it had been towed to the dealership overnight! More

Prompt, not a long wait, and spacious waiting room. Kind workers and very helpful with anything I needed. Kind workers and very helpful with anything I needed. More

I brought my car in to have it serviced. I had an issue that I needed to be resolved, and Kelsey the service advisor was one of the most professional knowledgeable, and excellent people I’ve I had an issue that I needed to be resolved, and Kelsey the service advisor was one of the most professional knowledgeable, and excellent people I’ve ever met in the industry. She kept me informed every step of the way as my vehicle was being serviced, I would highly recommend this Dealership and Service department More

Very disappointed & felt lied to. Took truck on a 40 plus mile test drive. Truck returned with same problems and scratch door post along with now being covered in bugs and less ¼ tank Took truck on a 40 plus mile test drive. Truck returned with same problems and scratch door post along with now being covered in bugs and less ¼ tank of fuel. Told they don’t replace gasoline used in test drives and their detail shop doesn’t wash vehicles. Truck was brought in after having just been washed and fueled. Cost me $75 to get scratches removed. They will never do another test drive unless I approve beforehand and am in the truck. More

Top notch service department at this dealership. They always do a great job of explaining the issue and then you can make whatever choices you feel you need to make or can afford at that time. They always do a great job of explaining the issue and then you can make whatever choices you feel you need to make or can afford at that time. More

The facility was clean and the lounge area was comfortable everyone was nice and willing to help comfortable everyone was nice and willing to help More

100% satisfied with sales and service. Friendly and efficient personal service in every area. Would highly recommend. Friendly and efficient personal service in every area. Would highly recommend. More

Quick diagnostic and options to fix my issues. Justin did a great job of communicating with me. Justin did a great job of communicating with me. More

Got me in and out faster than I expected. Had a tranny replaced and the price was competitive with private shops. Had a tranny replaced and the price was competitive with private shops. More

Oscar was great. He made the process seamless for me. Mike in finance explained everything so I could understand and make the best decision. I would recommend this de He made the process seamless for me. Mike in finance explained everything so I could understand and make the best decision. I would recommend this dealership to everyone. More