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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
708 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 708 reviews

October 22, 2024

Very professional and helpful with the work that I was having done on my truck. The price was a little cheeper then the quote and finished a head of the estimated time it was going to take. More

by Chris Rule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 25, 2024 -

Jim Tidwell Ford responded

Hello Chris, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

Good experience with Chris in the service department. He was very professional. Overall good experience. More

by Tiptontrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 25, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience with Chris! Please don't hesitate to reach out to us if there's anything more we can do!

October 19, 2024

Great customer service every single time! I highly recommend using Jim Tidwell for your service and purchasing needs! More

by ericamassicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
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Oct 21, 2024 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Quick speedy service. Matthew H is the service advisor I will always go to, very responsive, great explanation, fair and honest! More

by rgreeno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew H
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Oct 19, 2024 -

Jim Tidwell Ford responded

Hi, we are glad Matthew H could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Justin Hannah (advisor) is great to work with. Easy to contact and work with while has car. Techs went the extra mile. Itemized detail for work done. And they delivered my car! Gotta love that. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
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Oct 19, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy Justin Hannah could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2024

They made the appointment process really simple (next day!), catered to my needs by providing a Lyft for me to get to work, stayed in constant contact, and had my car ready in time for my lunch break. Ea More

by fireballturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
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Oct 19, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Took my car for an oil change there and had it all nice and readied without further issues. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Report | Print
Oct 19, 2024 -

Jim Tidwell Ford responded

Hi Gabe, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

Thank you guys. My car is happier. Service was great. Thanks for being Ford nearby where I live it’s convenient and good service. Thanks for the coupons especially. More

by youngcarolthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 18, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2024

I personally have very good experiences. I have been a customer for 12 years. And it's the best in Georgia. More

by Juan torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and the service manager. The best.
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Oct 17, 2024 -

Jim Tidwell Ford responded

Hi Juan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Great service, clear expectation, immediate updates, amazing customer service. Thank you Candace for the best car dealership I have experienced. More

by Bcalbertson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
Report | Print
Oct 13, 2024 -

Jim Tidwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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