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Jim Tidwell Ford

Kennesaw, GA

4.6
596 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 596 reviews

June 05, 2024

Nice facility; friendly staff. My truck recall was fixed, and the oil pan replacement looks clean. Good work everyone! The original estimate was higher than I could afford and with More

by Caleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 07, 2024 -

Jim Tidwell Ford responded

Hi Caleb, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2024

Purchased my car from this dealership and they provide great service when needed. It's a clean and efficient facility and they do a great job keeping you informed of what's happening with vehicle mainten More

by Nairobi
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Jun 07, 2024 -

Jim Tidwell Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2024

Had a great experience with Zachary with test driving a Ford F150 Lightning, answering my questions, negotiating the lease, and making the car buying process a seamless, hassle free experience. More

by cc_dawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary, Jamie, and Damon (sp? finance guy)
Jun 07, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zachary at Jim Tidwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2024

Great experience, followed up at least twice a day, cared about making everything as smooth, as possible. Delivered on everything that was promised!! More

by 4evayoung.1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson...
Jun 03, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Easy to deal with! They were punctual and listened to the issues. Then delivered the car back to us. More

by jsquillante2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
May 31, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Very customer focussed and friendly. I had a good experience and would use them again. More

by rvargas2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Jun 02, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 31, 2024

When I called to make an appointment, I was able to get right in. Service advisor knew what the issues were. The car was fixed promptly. More

by Trainman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bass, Chris Terry, Justin
Jun 02, 2024 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 29, 2024

Great service from the whole staff. Mike did an excellent job with my performance upgrade! More

by Fjemison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Mike
May 30, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 29, 2024

Jim Tidwell provides great customer service and quality service… every time! They are informative and trustworthy which is not something you are able to get from all dealerships. More

by ericamassicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
May 30, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 28, 2024

Was very clean and a lot of options to choose from…in and out with oil change More

by Jdcagle2182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
May 29, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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