Jim Tidwell Ford

High marks for Matthew at Tidwell Ford whom has accommodated me with my F250 maintenance requirements. Tidwell Ford has the expertise to do heavy maintenance and therefore I prefer to drive to Kenn accommodated me with my F250 maintenance requirements. Tidwell Ford has the expertise to do heavy maintenance and therefore I prefer to drive to Kennesaw from canton even though there are other dealers closer to me. Matthew is a professional. He is diligent and greets you with a smile. I recommend anybody seeking service in their vehicle to give Matthew a call. More

VC helped me get into a new car quickly and easily! It was a perfectly smooth process! It was a perfectly smooth process! More

Turns out my 2020 F150 needed a new engine. Patrick handled things and coordinated such that it was done in about two weeks instead of the 4 to 6 weeks originally anticipated. Patrick handled things and coordinated such that it was done in about two weeks instead of the 4 to 6 weeks originally anticipated. More

Good customer service and work to do what they can for their customers. Will be a returning customer. their customers. Will be a returning customer. More

Johnny was my service advisor and he as always is a a huge help and always available! huge help and always available! More

Service department was very easy to schedule an appointment. Service person Matthew was very professional and helpful. He explained the service procedures and was exact on the time line the service appointment. Service person Matthew was very professional and helpful. He explained the service procedures and was exact on the time line the service would be. More

First time trying them out, further away but they scheduled the appt, I showed up and they completed it within the time as stated. I will definitely be back. scheduled the appt, I showed up and they completed it within the time as stated. I will definitely be back. More

Excellent Ford dealer that also services Lincoln cars. Highly recommended by my family, full service desler Highly recommended by my family, full service desler More

My Ford Ecosport broke down on my way to St. Louis, about 3 miles from Jim Tidwell Ford. Service writer, Chris Terry gave me great service. He arranged for us to get a car rental from Enterprise Louis, about 3 miles from Jim Tidwell Ford. Service writer, Chris Terry gave me great service. He arranged for us to get a car rental from Enterprise and the next day, my friend and I were on our way. The repairs and car rental are being taken care from Ford and both Ron Sitz and Josh Bass gave me excellent service. Thank you to your dealership for taking a tough situation and making it much easier! Sincerely, Ann F Sternberg More

Very kind new gentleman who looks like the actor Jon H. Benjamin provided fantastic service. I’m appreciative of the quality customer care! 10/24/24 3pm Benjamin provided fantastic service. I’m appreciative of the quality customer care! 10/24/24 3pm More