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Jim Tidwell Ford

Kennesaw, GA

4.6
659 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 659 reviews

September 04, 2024

Johnny is always above and beyond he answers all my questions. Makes me feel valued. More

by Fodacious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 07, 2024 -

Jim Tidwell Ford responded

Hi, thanks for your praise and kind comments about Johnny. If you have any further questions, please give us a call. We're always happy to help!

August 31, 2024

Great service and friendly workers. Kept informed on what was being done. Happy customer. I will be back. More

by denisehannah3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 05, 2024 -

Jim Tidwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 29, 2024

Pleasant and Professional service today. Male who helped was very curteous, professional and prompt. I do all my car services here and never had an issue. More

by l.molina32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot..he was young with earrings
Aug 29, 2024 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

I’m pleased with the service I received when scheduling my oil change and related services. More

by iowa102779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Aug 29, 2024 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Very courtesy and friendly. My salesman had my vehicle waiting at the front door upon my arrival. More

by robinsonjoseph39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary
Aug 29, 2024 -

Jim Tidwell Ford responded

Hi, we're so happy we were able to help you out! We can't wait to see you again, have a great day.

August 28, 2024

They gave me what I wanted on my trade. Their staff was very professional and made seamless transaction with the purchase of my new truck. I will happily recommend and endorse their team More

by tcarzoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and I forgot the finance guys name. Both were great!
Aug 31, 2024 -

Jim Tidwell Ford responded

Hi Tcarzoli, we are very happy to have provided you with such a great experience! Thanks for the recommendation, and have an amazing day!

August 26, 2024

I like and trust the results of your personals evaluation of my truck needing repair and the results of their maintenance. Also they are very cordual and remind me of maintenance that is important to get at More

by Aldcadretd (I bought truck from you)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2745 Jonathan Streeim
Aug 31, 2024 -

Jim Tidwell Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

From driving into the service department and out the customer service was outstanding. Very quick too. More

by Righteye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor mcfarla
Aug 23, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2024

Justin in the service department made sure we were attended to accordingly and promptly. Appreciate him and his urgency to get the jobs done. Techs performed a warranty job on a transmission and turne More

by Diesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 23, 2024 -

Jim Tidwell Ford responded

Hi, we're happy you found Justin and team to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

Tidwell Ford was very accommodating and friendly, I had a recall done on my ford truck, they made my appointment that was convenient for me. When I got there, they were ready for me. They had my car ready wh More

by pngiardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 17, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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