Jim Tidwell Ford

I purchased a new maverick that has had issues with the radiator, the dealership is putting the liability for this damage on me and wants me to pay 1500 for a $750 repair. They are disingenuous and I would radiator, the dealership is putting the liability for this damage on me and wants me to pay 1500 for a $750 repair. They are disingenuous and I would not recommend buying a new car here. More

The were very informative on letting me know the issues and quick to get my vehicle back to me. and quick to get my vehicle back to me. More

So far my new Lexus purchase has been great. Ty Davidson made it fast and easy to get the car I wanted and to make the process faster than I had expected. I will be returning for more new vehicl Ty Davidson made it fast and easy to get the car I wanted and to make the process faster than I had expected. I will be returning for more new vehicle purchases in the future.. More

It's the only dealer that has dpne my oil changes, etc since I purchased my 2001 F150 from the dealer in August 2001. since I purchased my 2001 F150 from the dealer in August 2001. More

Chris Terry was my service advisor and he made this the best service experience I have ever had at a dealership. Give Chris a raise! best service experience I have ever had at a dealership. Give Chris a raise! More

Great service advisor on my last trip. Good experience. Timely service. Service advisor Jonny Streetman. Thank you. Good experience. Timely service. Service advisor Jonny Streetman. Thank you. More

We were driving through town and our expedition broke down on the interstate. We limped to the dealership. The service department worked us in and got us back on the road. This was a Friday before a holi down on the interstate. We limped to the dealership. The service department worked us in and got us back on the road. This was a Friday before a holiday weekend. They called to check on us to make sure everything was running smoothly. Great service and amazing follow up! More

Adequate. No issues. Not especially welcoming. I prefer the Toyota service department. Toyota is welcoming, personal and much more customer oriented. The whole No issues. Not especially welcoming. I prefer the Toyota service department. Toyota is welcoming, personal and much more customer oriented. The whole Ford set up is lacking. No one to greet or assist you when you pull in. You have to find a door and stand in line and wait till some one notices or is able to assist you. Toyota you pull straight up to a service adviser they immediately great you are more personable and welcoming. With ford it feels like your troubling the folks. Like I said, adequate. More

Kelsey was every bit the best advisor I’ve had at Jim Tidwell. The experience was flawless Tidwell. The experience was flawless More

Michael Gregg was awesome. Totally chill. No pressure. Polite and professional. Everyone there acknowledged me with a minimum of a smile nod or hello. Great experience! Totally chill. No pressure. Polite and professional. Everyone there acknowledged me with a minimum of a smile nod or hello. Great experience! More