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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
659 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 659 reviews

September 21, 2024

Outstanding work as always. I have used Tidwell since 2011. Always great work and a nice large area if you want to wait More

by Bill G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Christa
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Sep 28, 2024 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Jonny did a great job insuring my voucher was applied to my service. He also kept me informed More

by justjack888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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Sep 28, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2024

The service department is very reasonably priced and friendly. Kelsey went above and beyond to help me! More

by Keezac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
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Sep 16, 2024 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with Kelsey! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

They helped me immediately and curiously. They were very busy took 3hrs for oil change More

by patcorley18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
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Sep 20, 2024 -

Jim Tidwell Ford responded

Thank you for the feedback! The team is glad to hear they were helpful and courteous, even during a busy time. Apologies for the longer wait on the oil change, and your patience is appreciated. If there’s anything more that can be done to improve your experience, please don’t hesitate to reach out. Your business is valued!

September 13, 2024

Tidwell Ford and the employees thereof have always provided thorough and respectful service. I will continue to take my truck there for service. My service advisor on this occasion was Justin and he w More

by erikbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 15, 2024 -

Jim Tidwell Ford responded

Hi Erikbautista, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

The atmosphere was beautiful. Very friendly staff. Overall very good experience for a first time car buyer More

by Holly.cicco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schaefer
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Sep 15, 2024 -

Jim Tidwell Ford responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 11, 2024

Great service and staff. Got to me quickly and kept me informed throughout the experience!!!! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Sep 13, 2024 -

Jim Tidwell Ford responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2024

Quick and professional service. Took vehicle in for service on recall notice and I inadvertently came in a day earlier than I had scheduled. Service advisor Jonny was able to go ahe More

by rbarman72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Sep 13, 2024 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Staff is friendly and communicative. I had no issues with my repair process, and I would recommend their service. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Sep 09, 2024 -

Jim Tidwell Ford responded

HI Jordan, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!

September 06, 2024

The advisors are always helpful, and I always feel valued. Repairs were done efficiently and correctly as far as I can tell. More

by Blakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Sep 09, 2024 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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