Jim Tidwell Ford

The customer care is great. The job being performed on my car took a lot longer than anticipated, but I was informed about the delay. The job being performed on my car took a lot longer than anticipated, but I was informed about the delay. More

Good service, good work been coming to Tidwell for over 10 years, good people be back probably Friday 10 years, good people be back probably Friday More

Good service with knowledgeable staff. Expert diagnostic assessment of vehicle’s complex digital computer systems. Expert diagnostic assessment of vehicle’s complex digital computer systems. More

Service department Candace was wonderful helping me when I dropped my car off for an oil change I dropped my car off for an oil change More

Great service experience. They always take good care of my vehicle. Friendly and knowledgeable staff. They always take good care of my vehicle. Friendly and knowledgeable staff. More

Dealership is good. Dealing with customers should be in order. Stood in line waiting for over 10 minutes when only 1 of the 10 people working actually had a customer. An Dealing with customers should be in order. Stood in line waiting for over 10 minutes when only 1 of the 10 people working actually had a customer. And people coming in after me got helped first. Paying attention who enters through whatever door should be assisted asap. Customers shouldn’t have to get someone’s attention to be assisted! More

I visited Tidwell Ford without an appointment today. I was told it would take an hour an a half for my service. Matthew was my service writer, he was very nice, helpful, checked on me a couple of times. I was told it would take an hour an a half for my service. Matthew was my service writer, he was very nice, helpful, checked on me a couple of times. He brought some important information to my attention. As promised my car was ready in an hour and a half. I will definitely be using Tidwell Ford in the future. More

They went the extra mile in finding the car we wanted had helped us get financing. They also set up the app on my phone and explained how everything works. helped us get financing. They also set up the app on my phone and explained how everything works. More

Kelsey Blair consistently provides excellent customer service. She is kind and a very good communicator. service. She is kind and a very good communicator. More

My 2014 f-150 was serviced today and as always everything was great! I really like doing business there. Bought the truck there and receive service from there! Really like ur service manager Billy Sharp. Gre was great! I really like doing business there. Bought the truck there and receive service from there! Really like ur service manager Billy Sharp. Great guy! Keep up the good work!! More