Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
748 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 748 reviews

April 25, 2025

The crew toke care of my truck, really good attention, definitely I will come back More

by Diego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan
Report | Print
April 24, 2025

I have nothing but praise for the Jim Tidwell Ford Service Department. We began coming here in 2023. On April 24, 2025, Justin, Service Advisor, took care of our our 2020 Ford Escape. I was there to More

by kjanetsky
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
April 24, 2025

Everyone was really nice and pleasant. That made my experience that much better. I really would recommend this dealership to anybody. More

by debclark000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty and Robert
Report | Print
April 24, 2025

Nestor was polite and informative. I got an oil change in the time that was estimated. I was able to use my Ford Pass points, so no out of pocket expense. Thanks! More

by Candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
April 23, 2025

Awesome people, didn’t rush or push to buy. Listen to my thoughts and views on what I want to purchase, Was a easy buying experience, took less then half hour to find what I needed, Great f More

by Topcon_ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary kudwa
Report | Print
Apr 25, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 23, 2025

Jim Tidwell Ford staff always does a great job with all my vehicles when I bring them i. For service. Patrick was my service advisor and he did a great job from start to finish. More

by Jaime123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
April 21, 2025

Awesome experience as always. Justin was very nice and extremely professional. I’ll be back. More

by neitsimpson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 24, 2025 -

Jim Tidwell Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

April 20, 2025

The service dept was right there to help and take care of updates needed on my car. Called for a time for service and the employee was right there to help. More

by Foxymeco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor: 2745. JONATHAN STREEAM
Report | Print
Apr 22, 2025 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Nothing to add at this time. Only got an est. May be later when i get the job done More

by 56raptor56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Apr 19, 2025 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

The service center does not communicate. I took a Ford explorer to get three recalls fixed. It took 4 days. More

by Dannyboywright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristopher Terry
Report | Print
Apr 17, 2025 -

Jim Tidwell Ford responded

Thank you for your feedback about this and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Jeremy Smith General Manager Jim Tidwell Ford (678) 784-1235 jsmith@group1auto.com

1
2
...
75