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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
703 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 703 reviews

March 08, 2025

Service department under promises and over delivers. Candice(?) made it easy to get in and out at least an hour sooner than expected. More

by gholt138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice (?)
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March 08, 2025

If you need anything serviced on your vehicle Jonny is the man to talk to! Very straight forward & does a great job with updates More

by Dbuchanan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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March 07, 2025

They always made sure I knew what was going on and what was best and worst case scenarios. They give me updates about what to keep an eye on in the future. Made sure I was taken care of for any inconvenien More

by RBareza26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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March 07, 2025

Me encantó el servicio, fui por cambio de aceite y la atención fue de primera, te lo recomiendo More

by suanyrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Néstor Mcsarlane
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March 07, 2025

My service advisor, Jonny Streetman was amazing. I rated my experience 4 starts rather than 5 due to the scratch on my rim upon completion of tire rotation. More

by Cordell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
March 07, 2025

Upon further review, the minor scratch on my rim may have already been there. Thank you guys for excellent service and for taking such good care of my Ford Mach E GT! 5 star service! More

by Cordell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
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March 05, 2025

Brought our 2022 Explorer in for the 40000 mile service today. We had the recommended service done and no surprises. Exactly what I was quoted less 10% for scheduling after 1pm. Thanks Jim Tidwell Ford. More

by philplotkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Maran
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Mar 09, 2025 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

They were Respectful,professional, helpful,caring,knowledgeable, They didnt give up getting us in a auto.All the stall made us feel welcome there. Mr Teddy was great. More

by bt923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy, general manager, finace man
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March 04, 2025

Was lied to! Not a good experience at all. Will not recommend or go back to. I bought the vehicle there and had service before but this was not good at all. More

by eric4221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer, Service Manager
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March 04, 2025

I was able to call and get an appointment the same day for an oil change. . More

by aimeerrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
Report | Print
Mar 08, 2025 -

Jim Tidwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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