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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
664 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 664 reviews

February 05, 2025

Knowledgeable, courteous and fast service/. Justin Armstrong was very helpful. Would recommend this dealership to others. More

by gottehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Armstrong
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February 04, 2025

The customer service with the guy at the counter was good. It’s just that there’s a disconnect between the shop and the service rep being told what items are completed because every time I called in to More

by wvanvranken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny streetman
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February 01, 2025

Nice facility, considerate staff. Lounge area is spacious. A few massage chairs would be nice with a time limit so everyone could have 10 minutes. Lol More

by Laurahook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nes McFarland was my advisor.
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Feb 03, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Justin the service advisor was incredibly helpful with getting through the process of reporting the warranty claim and ensured I left with a well repaired vehicle. More

by c.fruster3034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Feb 03, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

Took vehicle in for routine service and a light replacement. Outstanding job by the entire service team! I appreciate it. More

by churn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Streetman
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Feb 01, 2025 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Quick and professional service at reasonable prices. Clean facilities and a very friendly and helpful staff. More

by pbrossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Feb 01, 2025 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

Responsive, courteous, progressional. I had a big repair. I was given a step-by-step process an estimated time of completion that met my expectation. More

by andre.brantley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Candace.
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Feb 01, 2025 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 25, 2025

I had an absolutely outstanding experience at [Dealership Name]! From start to finish, the service team went above and beyond to ensure my vehicle was taken care of efficiently and professionally. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 27, 2025 -

Jim Tidwell Ford responded

Hi Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Worked with sevice adviser Jonny who was very helpful and provided me with updates on my service and costs involved before any work was started. More

by billy.tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Feb 01, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Kelsey Blair was very helpful in the service department, communicating every step of the way. I highly recommend! More

by Prodireign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Report | Print
Jan 24, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!

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