Jim Shorkey North Hills Chevrolet
Bakerstown, PA
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I inquired about the 2011 chevy equinox via internet, and Adam responded promptly with an email. I later inquired about trade in values and Adam promptly called me. He took the time to listen to my needs a Adam responded promptly with an email. I later inquired about trade in values and Adam promptly called me. He took the time to listen to my needs and answered some questions. This was a difficult time for me, I was not looking to buy a new car for my enjoyment. I am a recent widow with two small children and I was getting rid of my two cars and buying a reliable new one due to my recent circumstances. Adam was very kind and understanding of my situation. When I met with Adam, he treated me and my brother in law with respect and made a fair deal on my trade-ins. After a little discussion we were able to come to a decent price on the vehichle. The financing was not as easy. I regret that I did not find my own financing prior to purchasing. I was disappointed in the interest rate and lack of relationships with lenders. I do believe I would've got a better rate if I would have taken the time prior to my visit to Tom Henry Chevrolet. Ultimately the dealership worked with me and provided a "tolerable" financing option. I will recommend Adam and Tom Henry to my friends, family and coworkers. I will however recommend they research their finance options first. I am happy with the equinox and will also highly recommend this vehichle. I bought this car based on the safety features, and the onstar. I am a little disappointed that chevy does not offer a better warranty given this car has such high ratings. I did not purchase an extended warranty at this time because the deal on this car did not allow me to spend that money over budget. Had I gotten a better deal I would have purchased the warranty. Again I was very pleased with my dealings with Adam. More
I would not buy a vehicle from any other dealer then Tom Henry. Our the years I have purchased 4 vehicles and have sent relatives and friends to Tom Henry. I have found that no one can beat their deals, ser Henry. Our the years I have purchased 4 vehicles and have sent relatives and friends to Tom Henry. I have found that no one can beat their deals, service department and friendliness. More
This dealership was great! everyone there was very helpful, from the people in the paint shop to the sales people. It was so nice that everyone there helped me pick a color for the painted on stripes helpful, from the people in the paint shop to the sales people. It was so nice that everyone there helped me pick a color for the painted on stripes for my car. thank you! More
I would highly recommend Tom Henry Chevrolet. I worked with Ross Caruso, Sales Consultant, in purchasing my 2010 camaro. Ross was very friendly and professional throughout the entire process. He was stra with Ross Caruso, Sales Consultant, in purchasing my 2010 camaro. Ross was very friendly and professional throughout the entire process. He was straightforward with me and answered all of my questions openly and honestly. I felt that he went above and beyond in helping me to make the right decision in purchasing my car and in providing me with options. He never made me feel as though I was just another "sale" and never once made me feel inferior or as though I were being duped because I am a female. Ross returned my calls, responded to emails, and even text me back promptly. He was even so gracious to answer my texts late at night on one occasion. Working with Ross was more like working with a friend than a salesman! I cannot say enough good things about him or Tom Henry Chevrolet. Ross brought the car to me at my work place so that I could see and drive it. When I picked the car up from the dealership, it was in perfect condition. Ross spent time with me to become familiar with all of the functions of the car and helped me to set up OnStar. He made sure that I received the OnStar promotional package that I should have when OnStar made an error. The price for the car that I got was fair as many camaro enthusiasts would have offered much more than I paid in order to have "Thor". I plan to take my car to Tom Henry Chevrolet for any and all service that needs to be conducted on my car. I know that they will handle my car with care and have fully qualified staff. More
I have purchased several vehicles from Tom Henry Chevrolet. I have always been treated with respect, enthusiasm and professionalism. I just took my Trail Blazer in for my annual inspection and Chevrolet. I have always been treated with respect, enthusiasm and professionalism. I just took my Trail Blazer in for my annual inspection and some maintenance. I was asked, for the first time, to visit this website and evaluate my experience at Tom Henry Chevrolet. I am very happy to do so. The best thing I can say about Tom Henry is that I trust Tom and all the people I have dealt with there over the years. Knowing that you will be treated fairly and honestly creates a warm and comfortable feeling, which is not always the case when visiting a car dealership. Let's face it, people want to do business with people they know like and trust. I will purchase my next car from Tom Henry Chevrolet, and having experienced all 3 segments of their business,I would gladly recommend their sales service and auto body shop to anyone. More
I have been buying cars since 1962 and new cars since 1972 and my basis has always been to buy where I got the best price. In 1994 I began dealing at Tom Henry Chevrolet's service department and found th 1972 and my basis has always been to buy where I got the best price. In 1994 I began dealing at Tom Henry Chevrolet's service department and found them to be exceptionally honest, giving me choices, cost and benefits of each choice. If they made a mistake they fixed it, mistakes were very rare. I began taking all of my late model and collector cars to them with excellent results. When I was ready to buy a new vehicle I went to them for a price and found them to be very competitive. The most important thing to me was that I learned the the cheapest price may not be the best deal. Tom Henry Chevrolet has been getting all of my business because their entire staff is trustworthy and honest. It doesn't hurt that they know your name. I've become a good customer because every aspect of the company treats you as a customer and not just a credit card. Most dealers that I dealt with treated me as a customer until I drove off the lot. More
I was in the market for a new car and a friend refered me to Tom Henry Chevrolet. When I arrived John greated me and told me about Monti Carlo and the Impala. He offered test drives on both cars and explaine to Tom Henry Chevrolet. When I arrived John greated me and told me about Monti Carlo and the Impala. He offered test drives on both cars and explained all of the packages available. I chose the Impala, options and color I wanted. John searched to find me the right Impala that met all of my wants. Through out the discussions I never felt presured for additional options or services. Friendly interaction is a trade mark for the dealership. More