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Jim Shorkey Nissan of Gainesville - Service Center

Gainesville, GA

3.4
333 Reviews

333 Reviews of Jim Shorkey Nissan of Gainesville - Service Center

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March 21, 2012

The personnel are very friendly, and help my wife when I am unable to bring our Nissan's in for service. I appreciate the ability to schedule via the web, since I am away from home most of the time. More

by mrkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellison
Mar 22, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this short and sweet review. It is wonderful that you have taken advantage of our online scheduling system, because we too feel that it can be of great use to customers who live far away or feel they are too busy to come visit us. We look forward to working with you and your wife again so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

When we bring our car in for service, the staff is friendly and very knowledgable about the vehicle. While we were waiting, we visited the showroom and visited with the staff that sold us our Nissan More

by Century
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Oakes, Peggy Elsaghir, Sar Altfeder, Brad Roberts
Mar 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for the pleasant review! We love to hear from our past customers, and we're ecstatic to hear our service department has met your expectations. It is so nice of you to come back and visit with our sales team. It makes us feel good to see our customers come back happy with their Nissans. We look forward to exceeding your expectations in the future. Like us and follow us on Facebook and Twitter to stay in the loop! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

We were visiting our daughter in Gainesville and needed our oil changed. We have a 2012 Nissan Altima and the first oil changed needed to be done while we were in Georgia (we live in Texas). I called to More

by Jerry Dillard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathanial Oakes
Mar 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Jerry, thanks for taking the time to give us a review! It's nice to know that we have loyal out of town customers, and whenever you're in the area you can be sure we'll take care of any of your car needs. Do not hesitate to contact us if you need anything, and we look forward to working for you in the future. For specials and promotions check us out on Facebook and Twitter! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 16, 2012

the service rep (gray hair, curly, gotee) was very friendly and helpful. He also called me to tell me my car was ready. the cashier was also pleasent (long brown hair) Jim Whitmire More

by jimwhitmire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Altfeder,
Mar 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Jim, thank you for taking the time to review our service department. We strive to afford all of our customers the same friendly service you experienced with us. Thank you for your business and we look forward to working with you in the future. To stay up to date with the dealership, like us and follow us on Facebook and Twitter. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 16, 2012

The service I received was very quick and friendly. They even washed the car when they were done with the repair. I would deffinately use this service dept. Again. More

by Carm4470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar altfeder
Mar 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this short and sweet review. We know how nerve wracking it can be leave your vehicle in the hands of a dealership service department, and we are so happy to hear we were able to alleviate that stress for you. We look forward to working with you again in the future so don't forget to check us out on Facebook and Twitter for exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 16, 2012

Peggy and Nathaniel and the entire service team at Carriage Nissan performed at an exception level. I appreciate the awesome service. Thank you for the VIP treatment! More

by kembleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy
Mar 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to give us some kind words! We are pleased to hear that Peggy and Nathaniel gave you the VIP treatment. You can expect the same exceptional service from any department at our dealership. We hope we have earned your future business. For updates and specials, look us up on Facebook and Twitter. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 14, 2012

The service department did a wonderful job of having me in and out as I needed. I did not have an appointment, however they worked with me efficiently and effectively. They were also very courteous. More

by joywestbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Oakes
Mar 14, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for reaching out to us to share your experience with us. We know how frustrating it can be to have your car serviced, and we are so happy to hear that we were able to alleviate some of that stress for you. We look forward to working with you again in the future, so don't forget to find us on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 09, 2012

I came for servicwe to my vehicle, a pre-owned Versa 2008. The automobile has been carefully maintained while a part of the rental fleet of Enterprise. I purchased it Sept., 2011 in north Atlanta subbur More

by cbradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar
Mar 09, 2012 -

Jim Shorkey Nissan of Gainesville responded

We appreciate your great recommendation, Curtis! Sar is a valued team member, and we are pleased to hear your experience was smooth from start to finish. We look forward to doing business with you in the future. For more information and specials going on at our dealership, look us up on Facebook and Twitter. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 30, 2011

they have the best service in town.fast and friendly .you don't have to wait online so you get the service you need and More

by miguelfuerte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe
Dec 30, 2011 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this great review. We love to hear from our happy customers, so it makes us very happy to hear that you think we have the best service in town! We look forward to working with you in the future. Don't forget to follow us on Facebook and Twitter for service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 29, 2011

There was a dispute that was resolved and a full refund was given. Thank you Ms. Kroll. Will await credit on my card. Thanks so much. More

by kientz1000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Elswell
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