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Jim Shorkey Nissan of Gainesville - Service Center

Gainesville, GA

3.4
333 Reviews

333 Reviews of Jim Shorkey Nissan of Gainesville - Service Center

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March 27, 2012

My wife and I have two Nissans, and we brought them both in for regular maintenance at the same time. We were in and out in less than an hour and were able to keep our 4 yr old entertained in the play area More

by Glogorski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Mar 27, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate you reaching out to us with this review. We know how frustrating it can be getting your car serviced, and we are so happy we were not only able to keep you and your wife comfortable, but your child as well! We hope to work with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

Nathaniel was able to get me a set of Michelins at a cost less than anyone else around Gainesville; even less than Sam's Club. Then he honored an email from Nissan One-to-One for a free alignment. The car wa More

by generoberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Oakes
Mar 26, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review. We strive for 100% customer satisfaction, so we always love to hear from happy customers. Nathaniel is an asset to the Carriage Nissan team, and will be so happy to hear your positive feedback. Don't forget to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

Came in for an oil change, first thing on Saturday morning. Expecting long wait, but service was quick and efficient. In and out in less than an hour. Good job. More

by TwoNissans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure
Mar 26, 2012 -

Jim Shorkey Nissan of Gainesville responded

We're so happy that you found your experience with us so enjoyable. Nobody likes to spend their whole weekend day at a dealership, so it is great to hear that we were able to get you in and out so quickly. We hope to work with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

I received an oil change, tire rotation, and quick wash, and was out the door in forty-five minutes. They were friendly, efficient, and fast! More

by annarose15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Mar 26, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate you reaching out to us. We know how frustrating it can be to have your car serviced, and we are so happy that we were able to get you in and out so quickly. If you haven't already, find us on Facebook and Twitter to take advantage of our monthly service specials on your next visit. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

So far every experience I have had with this dealership has been wonderful! Very polite and very friendly! They are not intimidating at all and treat me like they are glad to have my business. More

by Jenn4590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DC Reeves
Mar 26, 2012 -

Jim Shorkey Nissan of Gainesville responded

We are happy to have your business Jenn! We strive to provide all of our customers with an experience that reflects how pleased we are to have you at the dealership, and it is wonderful to know that it comes across. We look forward to working with you again in the future so like/follow us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

The service was done in a timely manner. Sar and Nathaniel were very friendly, courteous and professional. Should I decide to buy another car it would be from Carriage because of the service dept More

by grace30501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Altfeder and Nathaniel Oakes
Mar 26, 2012 -

Jim Shorkey Nissan of Gainesville responded

We are very grateful for this awesome review. We are so happy to hear that you had such an enjoyable experience at our service department, and we do hope you choose us when you are in the market for a new vehicle! Sar and Nathaniel are assets to our team, and it is wonderful that they had the opportunity to work with you. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

I was very satisfied with the level of service and the quality of the service at Carrige Nissan, delivered at a great price Dave L More

by Dave LAsota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar
Mar 26, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for this short and sweet review Dave! We love to hear from our happy customers, and we are so pleased to know that we provided you with service you were so happy with. Don't forget to find us on Facebook and Twitter to take advantage of our exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 22, 2012

I brought my car in for its routine maintenance. They got to me at my appointment time with no waiting and were very quick to perform the service. The wash and vacuum was a nice additional touch. Very friend More

by CJREX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Oakes
Mar 22, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to share your experience with us. We know how frustrating it can be to have your car serviced, and we are so happy to hear that you were in and out of the service department with no issues. We look forward to working with you in the future, so if you haven't already, find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 22, 2012

Everyone that I have delt with from the collison dept to the sale dept to the service dept has been very nice and helpful. Thank you! More

by SIDSEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Roberts
Mar 22, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for writing this review! We are so happy to hear that you have enjoyed your experiences with us. We believe customer service should be a top priority, and it is wonderful to know that you feel we've done our jobs well. Don't forget to check us out on Facebook and Twitter for exclusive service specials to use on your next visit! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 22, 2012

The service was on time as promised. Service representative was very professional. Waiting room eas very confortable. The amount of time for the service was reasonable.E$veryone was very curtiou More

by illmtas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Altfeder
Mar 23, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to share your experience with us. We know how stressful it can be to have your vehicle serviced, and we are so happy to hear we were able to get you in and out as expediently as possible. Don't forget to check us out on Facebook and Twitter for monthly service specials to use at your next visit! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com