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Jim Shorkey Nissan of Gainesville - Service Center

Gainesville, GA

3.4
333 Reviews

333 Reviews of Jim Shorkey Nissan of Gainesville - Service Center

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April 18, 2012

MY son took and got oil change service was GREAT even washed our Rogue. Didn't wait long he was real impressed. Will keeping coming back. Thanks More

by RockyRogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kazecki
Apr 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for your kind words! We are happy your son so enjoyed his experience with us. We strive to provide all of our customers with an exemplary service experience, and it is so wonderful to know that we met our goals. Don't forget to find us on Facebook and Twitter for service specials to use on your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

They have a great service department. Due to the work mileage I visit every 6-8 weeks! I love knowing I do not have to keep up with my maintenance schedule. They check my records consistently, and each More

by 66norris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cantrell
Apr 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review, and for being such a frequent patron of our service department. We know how important it is to have a safe and fully operational, and we are so happy to hear that we're treated you and your vehicle with the respect you deserve. Don't forget to find us on Facebook and Twitter for exclusive service options and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

I was pleased with the advice and the recommendations for the type of service needed for my vehicle. The service department was very friendly, appreciated that they showed me the filters that were in my car, More

by sunshine30533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember
Apr 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this great review. We are so happy to hear that our service department was able to get you in and out quickly with little to no muss or fuss. We hope to see you again, so don't forget to check us out on Facebook and Twitter for service specials and industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 17, 2012

The service was good and quick. Didn't have to wait long. The service staff were courteous and kind. Would recommend Carriage Nissan to my friends. More

by master4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 17, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thanks for taking the time to share your experience with us. We are so happy to hear that you enjoyed your time in our service department as we know having a car serviced can be a less than pleasant experience. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

First visit for service/recall on my 2012 Versa. Staff was very friendly. Service time was shorter than expected. And the car was washed! WOW what excellent customer service. More

by elizayres
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review. We know how stressful it can be to have your vehicle serviced, and we are so happy to hear that we were able to make your service experience such a pleasant one. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

Good service, friendly staff. Vehicle was left for 4 days to fix problem. Problem was fixed temporarily and has since come back. Will have to bring back. More

by karham55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
April 15, 2012

I was greeted with a smile and offer of a cup of coffee or something else to drink. The work was done in a timely manner and the work was done right. Always A Pleasure, Eddie Hackney More

by tdawg49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Associate
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for sharing your experience with us. We strive to provide all of our customers with a uniquely friendly service experience, and it is so wonderful to hear that we were able to give you just that. We look forward to working with you again in the future, so if your haven't already, don't forget to check us out on Facebook and Twitter for the latest industry news and service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 14, 2012

Carriage Nissan is 1 3/4 hrs. away from home - Mtns. of Carriage Nissan is 1 3/4 hrs. away from home - Mtns. of Western NC. I had a doc appt. at 1 and when I called asked if they could have me out of th More

by Gerry Hagan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sar Altfelder
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate your feedback. We know how irritating it can be to have your car serviced, and we are so happy we were able to alleviate some of that stress for you. We're happy to hear your car is healthy, happy, and on the road and we look forward to working with you again! Don't forget to find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 13, 2012

My SES light had come on my dashboard. I called and talked to Sar. He explained why it came on and that it would be important to have it looked at. He was patient with me because I couldn't decide when More

by pjcameron62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Altfeder
Apr 13, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to write this review! Sar is a valued member of our team, and we are happy to hear that he supplied you with exemplary service. We're also glad to find out that you felt completely comfortable with our service team. We strive to provide the best quality customer service, and it always brightens our day to read about such a positive experience. Please contact us if there is anything we can do for you in the future. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 13, 2012

I had a very pleasant experience at Carriage Nissan Service Department in Gainesville, GA, plus they washed my Nissan Rogue without even asking! Whoo hoo to them! More

by jgswho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAR ALTFEDER
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with exemplary customer service, and it is so wonderful to hear that we gave you just that! We look forward to working with you and you Rogue again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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