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Jim Shorkey Nissan of Gainesville - Service Center

Gainesville, GA

3.4
333 Reviews

333 Reviews of Jim Shorkey Nissan of Gainesville - Service Center

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June 01, 2012

I have well pleased with Chris and Bruce, they make sure I am served and happy, with a reasonable price. Great work,I always have a great experience when ever I am there or talk to Chris or Bruce on the tel More

by mymymy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cantrell, Chris Ellison
Jun 04, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for sharing your feedback with us, it is much appreciated. Chris and Bruce are both valued members of our staff and have strong track record of customer satisfaction. I am glad to hear that this held true for you! Any time you need anything feel free to give us a call or stop by. Thanks again! Sincerely, Stephanie Kroll-Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com

May 30, 2012

Kyle was very customer focus and hopefully he will be there for a while, everytime I go back to carriage the good employees are gone. More

by stthomas001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mack in service dept
May 28, 2012

Took my car in for it's free 6 month service and was greeted with a smile and made to feel right at home. Scheduled service was taken care of then I was happily surprised with a car wash and vacum of th More

by Peg S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nataniel Oakes
May 29, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for sharing your experience with us Peggy. We are so happy to hear that the service department provided you with the 5-star service you deserve. Nathaniel will be so pleased to hear how happy you are with his service. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 27, 2012

this was my first service visit and I was greeted promptly and the service was performed quickly and effeciently and the young lady at the counter was most helpful in getting me finished and reviewi More

by pckkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Roberts
May 29, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for your kind words! Brad is an asset to the Carriage Nissan team, and he will be so happy to hear your kind words. We hope to work with you again in the future so don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 26, 2012

The service was fast and I was in an out in under 30 minutes; I had several Doctor appointment that morning and I was able to make all of them, including the one at The VA in Atlanta,GA. More

by tankerjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Altfeder
May 29, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to share your experience with us. We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that our service department gave you just that. Don't forget to check us out on Facebook and Twitter for service specials to use during your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 24, 2012

Brought our 2012 Altima SL in for its first oil change. We were greated graciously and asked if we would like the car washed as well. Service was timely and the car was nice and clean. A shout to Nissan fo More

by mrkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
noy sure
May 25, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this wonderful review. We strive to provide all of our customers with exemplary customer service, and we are so happy to hear you feel we've done our jobs well. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 22, 2012

I was very pleased with the service that I received. They were prompt in getting my car in. The waiting area was very nice and my daughter enjoyed the kids play area. More

by SIDSEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERIVCE
May 23, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for this short and sweet review. We know how frustrating it can be to have a vehicle serviced especially with children in tow. We are so happy to hear that you and your daughter so enjoyed your visit with us, and we hope to work with you again in the future! Don't forget to find us on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 22, 2012

i went in to have an oil change, after bropping my car off, i was taken to the mall so that i could take care of a few errands, when my car was finished they came and picked me up,it was great! More

by terrymccune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Eunice
May 23, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for taking the time to share your experience with us Terry. We strive to provide all of our customers with 5-star service, and we are so happy to hear that we gave you just that. We look forward to working with you again in the future so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 22, 2012

I came in for my first service on my new sentra, I was helped promptly and treated very friendly by all employees. Service was fast and they attended to all my needs. More

by saraemonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
May 22, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate you taking the time to share your experience with us. We strive to provide all of our customers with excellent customer service, and we are so happy to hear that you feel we've done our jobs well. We look forward to working with you and your Sentra in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 18, 2012

I was very happy the last 2 times that I used Carriage I was very happy the last 2 times that I used Carriage Nissan for service. Nathaniel was very professional and did not pressure me to do unnecessa More

by sandyclaws45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Oakes
May 21, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for this awesome review! We strive to provide all of our customers with 5-star service, and we are so happy to hear that we have brought you just that. Nathaniel is an asset to the team and will be so happy to hear your kind words. We hope to work with you and your Altima again, so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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