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Jim Shorkey Nissan of Gainesville - Service Center

Gainesville, GA

3.4
333 Reviews

333 Reviews of Jim Shorkey Nissan of Gainesville - Service Center

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September 28, 2017

Car damage due to wreck Awesome service! Techs walk you through every step of service. Very knowledgeable. Pleasant to deal with, employees are awesome! Kept me updated on th More

by Smith27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Orlando, Bruce Cantrell
July 18, 2017

Superior Service At Carriage Nissan, I was very impressed with the attention that Brenda Jones gave me in explaining how to use my new Nissan Maxima. Brenda was knowle More

by WRG34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Jones
February 23, 2017

Great service Fast and friendly service as always from Brandy! I always bring my car to carriage for service. Very helpful and knowledgeable. Thank you so much! More

by jlawrence21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
January 12, 2017

Outstanding Service Center I've had my 2013 Nissan Altima serviced at Carriage numerous times & have received outstanding service each time. They do a great job of keeping thei More

by BrandonJ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Ray
December 21, 2016

Body shop repair Had to have body work done. Fender replaced. Work looked great when I picked it up and car was washed also. Nice extra touch Thank you Debra Hanson More

by Debra0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fields Body Shop
July 20, 2016

Blinker fluid needed I drove 1hr 10min to be insulted. My versa note had code of p1715 after not shifting from 2ND. Was told today that my tire pressure being off is what More

by Better
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stuart Spradley, Alex Cruz, Ryan Mioduski
Aug 20, 2016 -

Jim Shorkey Nissan of Gainesville responded

Hello, We sincerely apologize that your recent experience with us did not meet your expectations, and would like the opportunity to alleviate your concerns. Please know that customer satisfaction is extremely important to us at Carriage Nissan, and we make it a top priority to provide all of our guests with the best experience possible. If there is anything that we can do to assist you further, please send us a detailed email to WeCare@CarriageAutoGroup.com. Thank you for your time and business."

January 18, 2016

Service Center Having utilized the service center a couple of times now, I have been very impressed with the service team and the Carriage Nissan facility. I was mos More

by PRO-4X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Perry
Jan 25, 2016 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for taking the time to tell us about your past experiences with us! We love to hear that we are taking care of our customers, and in turn that they want to come back over and over! If you ever need anything please feel free to give us a call!

November 20, 2015

Awesome customer service and courteous staff. I am a registered nurse and had worked all night when I came in.Alex Cruz was very accommodating and got me in without an appointment quickly taking i More

by Happy nurse Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jan 25, 2016 -

Jim Shorkey Nissan of Gainesville responded

Thank you Rhonda for taking the time to post about your positive experience! We are pleased to hear that Alex took good care of you, and kept you informed throughout the entire process! If you ever need anything or have questions please feel free to contact us!

August 27, 2015

awesome customer service Awesome customer service. They take care of you in a timely manner and make sure they let you know if anything else needs to be done. More

by ashleys486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mioduski
Nov 04, 2015 -

Jim Shorkey Nissan of Gainesville responded

Thank you for your kind words! We really appreciate your loyalty to our business! We like to hear that our service department is talking care of our customers in a timely manner. We look forward to seeing you at your next service appointment!

July 01, 2015

Car Serviced I had the best experience taking my 15 Altima to be serviced a few weeks ago. Stewart & Todd went above and beyond. I had my friend with me when picki More

by Laura81880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Wooten, Stuart Spradley
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