Jim Shorkey Nissan of Gainesville - Service Center

Had new key fob programmed. Quick and very accomodating. Nice job Carriage Nissan Will be back Quick and very accomodating. Nice job Carriage Nissan Will be back More

Great experience from the service writer when I arrived to the speed with which they resolved my recall issue. Two thumbs up! to the speed with which they resolved my recall issue. Two thumbs up! More

Last time I went there they put a sticker in my window saying I had to come back for service in 1000 miles. That didn’t seem right so I waited until 2500 more and they basically said I wasn’t due for main saying I had to come back for service in 1000 miles. That didn’t seem right so I waited until 2500 more and they basically said I wasn’t due for maintenance but they installed a new recalled piece. Also for the 2nd time my handle was loose. The first time they glued it then it happened again and they said I had to pay for a new one which made no sense to me. Then they said if it was covered I would have to pay $100. Why didn’t they just fix it in the first place. I said no - just glue it again. More

They are not honoring their warranty even though I have the warranty book from Nissan stating the warranty facts! the warranty book from Nissan stating the warranty facts! More

I’ve been changing my oil there for ever since I bought the car from them and they didn’t inform me that there was a price increase because now they use only synthetic oil. Very upset. I was already upset the car from them and they didn’t inform me that there was a price increase because now they use only synthetic oil. Very upset. I was already upset because I felt like I was being harassed by the advisor with everything from tire rotation to a fuel booster upon checking in. I even said no to using synthetic oil! When I said I would not be returning there and I wouldn’t cry (like another customer did when they wouldn’t take her coupon or so I overheard with their side conversation right as I was standing there) the advisor just said ‘that’s fine’. After waiting almost 1.5 hours without any update. The very unprofessional Michael C was not at my service. More

Came in for routine maintenance and received stellar service. If you need any services, go see Tyler! He's the best. service. If you need any services, go see Tyler! He's the best. More

Tyler was very polite, responsive, professional . I will recommend him specifically to any needed service . Service department was clean, everyone greeted me and made me feel welcomed recommend him specifically to any needed service . Service department was clean, everyone greeted me and made me feel welcomed More

The best customer service. Every time we need a repair we go to Carriage Nissan. We are a Nissan family. The service is reliable and competitive price. go to Carriage Nissan. We are a Nissan family. The service is reliable and competitive price. More

The staff at Carriage Nissan are top notch. Brought my car in for an oil change with no appointment and Sam took care of me immediately. Excellent customer service! car in for an oil change with no appointment and Sam took care of me immediately. Excellent customer service! More

I have been using this dealership for servicing my Quest for six years and they have always been great in everything. In fact, i consider them to be the best place of all. for six years and they have always been great in everything. In fact, i consider them to be the best place of all. More