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Jim Shorkey Nissan of Gainesville - Service Center

Gainesville, GA

3.4
333 Reviews

333 Reviews of Jim Shorkey Nissan of Gainesville - Service Center

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March 28, 2020

Great and courteous service. Jake Law, service rep, was most helpful. Comfortable and safe (due to covid-19) waiting area. Helpful information and no pressure. More

by Kia Driver
Recommend Dealer
Yes
Employees Worked With
Jake Law
May 05, 2020 -

Jim Shorkey Nissan of Gainesville responded

We appreciate you taking the time to share your positive experience with us! Thank you for choosing Carriage Nissan and we look forward to working with you again soon, take care!

March 24, 2020

Delfi was very polite and professional! He helped me quickly and efficiently. I would definitely use his services again. I went in to have two smart keys programmed and he made the process a breeze. More

by qblalock
Recommend Dealer
Yes
Employees Worked With
Delfi Becerra
Mar 25, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for choosing Carriage Nissan and letting us know how we did! We are glad to hear about your positive experience with Delfi and we look forward to working with you again soon, have a wonderful day!

March 19, 2020

Great serviceNo surprisesConvenientService great as Great service No surprises Convenient Service great as always, Tyler was a great help. Dealt with him several times always consistent in providing More

by MILLWOODKIM
Recommend Dealer
Yes
Employees Worked With
Tyler Ackermann
Mar 25, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to share your positive experience with us. We appreciate you choosing Carriage Nissan and we look forward to working with you again down the road, take care!

March 19, 2020

Great! Tyler was very courteous and informative! The service was done efficiently and in good time. The dealership was very neat and clean, and the goodies More

by JUDYSCOTT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ackermann
Mar 25, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for your 5-star review, Judy! We are so happy to hear about your positive experience with us and appreciate you choosing Carriage Nissan. Please let us know if you need anything else, have a wonderful day!

March 19, 2020

The technicians in collision were great. The front office could use a personality boost. All and all it was good service and they repaired my vehicle to a good level. It took longer than I expected due to pa More

by Bill Lange
Recommend Dealer
Yes
Employees Worked With
William Orlando
Mar 25, 2020 -

Jim Shorkey Nissan of Gainesville responded

Hi Bill, thank you so much for taking the time to provide us with this feedback. We are glad to know that overall you had a positive experience with us and we hope to work with you again down the road, take care!

March 13, 2020

Service experience was good. I was immediately met by a service advisor and recognized the problem as soon as I drove into bay. Only negative was the process to pick up loaner car. 45 minutes from arrival More

by c2b3
Recommend Dealer
Yes
Employees Worked With
Jake Law
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to provide us with your feedback. We appreciate your business and do want to apologize that the loaner car process took longer than expected. We work hard to do our best for our customers and this is something that we will definitely take into consideration in order to get you in and out quicker. Take care!

March 09, 2020

Carriage is serious about taking care of their customers. The car was done with great detail. The rep Show me what they did to care and why they had to do it that way. The rep that waited on name is William More

by tatkinson1818
Recommend Dealer
Yes
Employees Worked With
William in collision center.
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

We appreciate your kind words about us here at Carriage Nissan! We thank you for your feedback and are so happy to hear about your positive experience. We look forward to working with you again soon!

March 07, 2020

2 stars, only because they didn’t screw up the oil change. Made an appointment, waited 3 hours for service. Service writer could care less. Won’t be back, have been coming here for 2 years for all our More

by spgtti72
Recommend Dealer
No
Employees Worked With
Gerard Rivera
March 07, 2020

This dealership was great with communication and my repairs were done on time and as expected. I would recommend the collision center to others, thanks! More

by bkiser
Recommend Dealer
Yes
Employees Worked With
Irene Howell, Bruce Fields
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time out of your day to provide us this positive feedback. We are thrilled to hear about your positive experience and we look forward to working with you for miles to come. Take care!

March 06, 2020

Been with nissan for over 14 years love been there edgar was good to me and help me all the way and call me make sure I’m injured the truck More

by JUNIORTHOMAS1972
Recommend Dealer
Yes
Employees Worked With
Edgar Jaimes
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for being part of our Nissan family! We truly appreciate you sharing your positive feedback and look forward to working with you for years to come. Take care!

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