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Jim Shorkey Nissan of Gainesville

Gainesville, GA

3.0
1,112 Reviews

2400 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,112 reviews

March 19, 2020

The technicians in collision were great. The front office could use a personality boost. All and all it was good service and they repaired my vehicle to a good level. It took longer than I expected due to pa More

by Bill Lange
Recommend Dealer
Yes
Employees Worked With
William Orlando
Mar 25, 2020 -

Jim Shorkey Nissan of Gainesville responded

Hi Bill, thank you so much for taking the time to provide us with this feedback. We are glad to know that overall you had a positive experience with us and we hope to work with you again down the road, take care!

March 17, 2020

The salesman was great. Overall experience sucked, which is a shame because I have bought from Carriage before. Not sure if I will be buying another car from Carriage again. More

by UEADELEKE
Recommend Dealer
No
Employees Worked With
Juan Cavazos
March 13, 2020

Service experience was good. I was immediately met by a service advisor and recognized the problem as soon as I drove into bay. Only negative was the process to pick up loaner car. 45 minutes from arrival More

by c2b3
Recommend Dealer
Yes
Employees Worked With
Jake Law
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to provide us with your feedback. We appreciate your business and do want to apologize that the loaner car process took longer than expected. We work hard to do our best for our customers and this is something that we will definitely take into consideration in order to get you in and out quicker. Take care!

March 12, 2020

The vehicle was dirty even after having to leave and come back for it to be cleaned up. We realized it was a used car but the inside was very dirty. More

by Nanasgoingcrazy
Recommend Dealer
No
Employees Worked With
Michael Peters
March 09, 2020

Carriage is serious about taking care of their customers. The car was done with great detail. The rep Show me what they did to care and why they had to do it that way. The rep that waited on name is William More

by tatkinson1818
Recommend Dealer
Yes
Employees Worked With
William in collision center.
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

We appreciate your kind words about us here at Carriage Nissan! We thank you for your feedback and are so happy to hear about your positive experience. We look forward to working with you again soon!

March 09, 2020

Everything went well. Just purchase a new Nissan versa. I have bought three cars from this dealership in the past. There very friendly and helpful. More

by Pam
Recommend Dealer
Yes
Employees Worked With
Cody Longwith, Cristina Basha, Shane Bailey
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Hi Pam, thank you for your feedback. We are pleased to hear that our team took good care of you and we hope you are enjoying your new Nissan Versa! We appreciate your business and look forward to working with you again, take care!

March 07, 2020

This dealership was great with communication and my repairs were done on time and as expected. I would recommend the collision center to others, thanks! More

by bkiser
Recommend Dealer
Yes
Employees Worked With
Irene Howell, Bruce Fields
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time out of your day to provide us this positive feedback. We are thrilled to hear about your positive experience and we look forward to working with you for miles to come. Take care!

March 07, 2020

2 stars, only because they didn’t screw up the oil change. Made an appointment, waited 3 hours for service. Service writer could care less. Won’t be back, have been coming here for 2 years for all our More

by spgtti72
Recommend Dealer
No
Employees Worked With
Gerard Rivera
March 05, 2020

For my first visit, I think the transaction went well. Next time I will definitely make an appointment instead of just show up. Delphi was most helpful and courteous. More

by blueracer66
Recommend Dealer
Yes
Employees Worked With
Delphi
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for choosing Carriage Nissan and for taking the time to provide us with your feedback. We appreciate your business and hope to see you again soon. Take care!

March 05, 2020

Been with nissan for over 14 years love been there edgar was good to me and help me all the way and call me make sure I’m injured the truck More

by JUNIORTHOMAS1972
Recommend Dealer
Yes
Employees Worked With
Edgar Jaimes
Mar 16, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for being part of our Nissan family! We truly appreciate you sharing your positive feedback and look forward to working with you for years to come. Take care!

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